Oyster
Senior Facilities Manager
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A leading commercial property business is seeking an experienced Senior Facilities Manager to oversee a portfolio of multi-let commercial offices across Central London. This is a high-visibility role for someone who thrives in a fast-paced environment, excels at people leadership, and delivers consistently high operational standards across multiple assets.
About the Role
You’ll take ownership of a multi-site commercial office portfolio, ensuring each building operates safely, efficiently, and in line with best-in-class FM standards. You’ll lead and develop a team of on-site FM professionals while also directly managing several assets yourself, maintaining strong relationships with occupiers, contractors, and senior stakeholders.
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Key Responsibilities
- Oversee a multi-site commercial office portfolio across Central London, ensuring consistent service delivery and operational excellence.
- Lead, mentor, and develop Facilities Managers, Coordinators, and on-site teams, driving performance, engagement, and accountability.
- Manage building operations including H&S compliance, statutory checks, risk assessments, and contractor performance.
- Control budgets, service charge, procurement, and financial reporting across multiple assets.
- Build strong relationships with occupiers, landlords, and senior leadership, ensuring a seamless customer experience.
- Lead minor works, refurbishments, and lifecycle projects across the portfolio.
- Drive innovation, sustainability, and energy-efficiency initiatives.
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What You’ll Bring
- Proven experience as a Senior FM or Facilities Manager within commercial offices.
- Strong people management capability with a track record of developing high-performing teams.
- Confidence managing multi-site assets with varied occupier needs.
- Excellent knowledge of H&S, compliance, and building operations.
- Strong commercial acumen and stakeholder communication skills.
- A proactive, solutions-focused mindset with the ability to influence and lead.
- Professional qualifications (IWFM, IOSH, NEBOSH).
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