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Senior Facilities Manager
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Head of Facilities Management
My client are a serviced office provider based in central London looking for a head of facilities management to oversee their current portfolio.
They need someone to lead and manage the facilities operations across a portfolio of serviced office buildings, ensuring safe, compliant, and high-quality environments while maintaining cost efficiency and excellent tenant experience.
Key Responsibilities
- Oversee facilities operations across multiple commercial sites.
- Manage maintenance, M&E systems, cleaning, security, and building services.
- Ensure full health & safety and statutory compliance (fire, asbestos, water hygiene, electrical testing).
- Lead and develop facilities teams and contractors.
- Manage supplier contracts, procurement, and service level agreements.
- Oversee planned preventative maintenance (PPM) programmes.
- Control facilities budgets and capital expenditure planning.
- Support tenant satisfaction and rapid response to building issues.
- Drive efficiency, sustainability, and operational improvements.
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Compliance & Risk Management
- Ensure all sites comply with health & safety legislation and statutory regulations including:
- Fire safety
- Asbestos management
- Water hygiene (Legionella)
- Electrical testing
- Gas safety
- Maintain compliance documentation, audits, and certification.
- Lead incident management and risk mitigation strategies.
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Skills & Experience
- 7+ years’ experience in commercial property or serviced office facilities management.
- Experience managing multi-site building operations.
- Strong knowledge of building services, compliance, and FM systems.
- Proven leadership and contractor management experience.
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