Kitt
Senior Facilities Manager
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Senior Facilities Manager - Kitt × Reeve
£60,000-£70,000
London
Operations team
We're rebuilding facilities management: an AI platform that handles the volume, and expert FM people who own everything it can't. If you know plant and M&E, and think the industry is a decade behind what it could be, read on.
The setup
Kitt designs and operates workspace for brands worth leaving home for. Reeve is our sister platform - the AI that runs the portfolio: reactive jobs, compliance, suppliers, dispatch, reporting. Same business, two brands.
We are rapidly expanding across London and are onboarding 20+ buildings over the next 12 months.
The job
Report to the Head of Operations; deputise for her when she's out. Be Reeve's human expert on the complex long-tail issues the platform doesn't automate - and every one you solve makes it smarter.
You'll:
- Onboard new buildings - scoping plant, bringing incumbent suppliers across
- Own complex, multi-threaded issues end to end
- Approve spend up to your threshold, and challenge it where it's soft
- Catch M&E and compliance risk before it becomes a failure
- Bring diagnosis in-house instead of deferring to contractors
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You
High ownership. You take the whole problem, not your slice of it. When something's broken you fix it or find who can - you don't file it under "not my job" and move on
Easy to work with. Straight-talking, low-drama, quick to share what you know. Contractors, landlords, and your own team all find you the person who makes things simpler, not harder
Customer first. You measure the job by what the client experiences in the building, not by whether the box got ticked.
Bias to action. You'd rather make the call and adjust than wait for permission
Real hard-FM depth to back it up: multi-site FM across HVAC, electrical, water, lifts, BMS and fire - you can scope a building and spot the risk on sight
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How we work
Fast, tech-first. Real ownership early, real judgment expected. If you want a fixed remit and a settled process, this isn't the job for you. If building something new while running buildings better than anyone else sounds good, you'll fit.
We'll Kitt you out
- 💰 Starting salary of £60,000-£70,000, depending on experience
- 🤝 Generous stock option scheme (ask us what this means if you're not sure)
- 🏖 28 days holiday a year plus Bank Holidays
- 🍼 Parental leave: up to 12 weeks paid for the primary caregiver
- 💔 Pregnancy loss support leave
- 🕺 Regular socials. We love a good party
- 🧑🍳 Free weekly lunch, bi-weekly breakfast and daily snacks
- 🏆 Annual company trip
- 🍕 Team socials on a Thursday
- 🤑 Octopus Money Coach
- 👶 Workplace Nursery Benefit
- 🚲 Cycle to Work scheme
- 🚉 Season Ticket Loans
Process
one-way video → panel interview with a task → final interview with the COO
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Jessica, London
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