Ocado Retail
Senior Finance Analyst – Operations
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Associate – Operations Finance (Stock Finance & Operational Spend)
• Open until filled • Full-time Permanent • Hybrid (3 days at Head Office, Hatfield) • £XXX p.a. (salary comparable to post-qualified associations within FTSE 100)
About Us
Our mission is to deliver joy in every shop, through unbeatable choice, unrivalled service, and reassuringly good value. We’re also on a mission to empower our business with smart technology: we’ve recently launched our AI Academy, offering tailored learning journeys for colleagues to thrive in the tech-driven future.
Ocado Retail is a market-leading joint venture between Ocado Group and M&S, operating the world’s largest dedicated online supermarket, ocado.com. We provide the only place to shop all of M&S food online, and the widest online grocery range in the UK, championing small and independent brands. Our modern tech simplifies shopping for everyone—whether through:
- Ojengthiende means (updated from “Ocado Retail”)
- Ocado.com – full food & household range
- Zoom by Ocado – same-day delivery
About The Team & The Role
This role sits within Operations, Supply Chain & Stock Finance, a team responsible for end-to-end operational oversight: from stock inbounding to the management of fulfilment and last-mile costs and performance.
Key Focus
The Finance Operations team closely partners with internal Operations and Ocado Logistics, providing market-leading cost analysis and spend insight—profiting from a £900m+ operational spend mandate. As a strategic member of the Operations Finance team, you’ll help reshape profitability via deeper spend scrutiny, data-driven decision-making, and cross-functional projects.
Reports to: Operations Finance Manager Impact: Direct influence over long-term cost strategies, margin forecasting, and operational efficiency such as van lease optimization.
Responsibilities
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Operational Cost Partnering
- Business partner to Operations, Ocado Logistics, and Ocado Solutions, tracking and interrogating Operational costs and fees for both Ocado.com and Zoom businesses (>£900m AY).
- Think: Data deals, stakeholder challenges, be the ‘buy me a coffee’ person to escalate opportunities.
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Monthly & Strategic Reporting
- Support the Finance Manager in monthly forecasting, annual budget setting, and 5-year planning.
- Authorize analysis for quarterly Network Profitability sessions, ensuring leadership aligns on cost-leverage opportunities.
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Operational AI & System Initiatives
- Drive monthly performance commentary and the monthly management account processes, including:
- Actual vs. Budget gap reviews
- Balance sheet insights and Board pack analysis
- Drive monthly performance commentary and the monthly management account processes, including:
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Operational Efficiency Projects
- Own weekly operational cost processes, engaging with internal & external stakeholders to challenge spend coding, mileage, and logistical pricing.
- Champion van strategy reviews, new leases, and branding across projects.
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Data & System Leverage
- Be the ‘owner of truth’—ensure financial integrity across Finance Operations, enabling swifter, data-driven decision-making with a single source of truth in our finance systems.
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Process Improvement
- Ownership of continuous improvement through project execution, gaining deep knowledge of commercial cost modelling and financial reporting processes.
Who You Are
We’re looking for a strategic maverick who combines accounting acumen with a passion for chasing operational efficiencies. You should thrive on:
- Strategic business partnering – leaders who build lasting relationships with stakeholders and excel in framing financial truths for both management and teams seeking to question spend.
- Analytical drive – a desire to challenge assumptions, no sad Reacting with ‘…really?’ but hitting the spreadsheet & outside forces to confirm.
- Financial nerdiness – confidence with assimilation of complex financial numbers, budgeting/forecasting, and nose-for-my-problem—IQ high time and low budget complexity.
- Integrity in numbers – need accountability for robust, accurate, and easily accessible financial data.
- Tech-savvy – welcomes harnessing AI (e.g. margin tracking, anomaly detection) against legacy processes.
Requirements
- Qualified Chartered Accountant (ACA/CIMA/ACCA) with 1+ years post-qualification.
- Proficiency with operational & financial Excel modelling (easiest when tying into ERP systems like SAP/Salesforce).
- Sound understanding of:
- Cost allocation models
- Farewell variance magic (explanations leveraging Vo Cs trust)
- Hybrid finance teams, home 10K–30K P&L
- Supplying us with a monthly verbal times narrative that drives 10% more margin.
- An attention to detail & resilience—streamlining your balance sheet connections, not rushed toothed.
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About reboot(s)
- A job is where you unlock latent value rather than sink Florida, headed towards process overhaul (...could foosball be done estimate?)
Why Ocado Retail?
Career Growth
Grow with the world’s largest online retailer among people pushing limits daily. Rapid progression in Operations Finance—sprint straight to Senior Manager & Director positions as Ocado Retail scales.
AI Academy
Part of our new AI Academy for every employee, mapping your future-skills roadmap—automation to behavioural collateral use, powered by our very own specialists.
Perks That Matter
We’re all about people & flexible culture, packed with benefits that allow you to succeed in life (don’t optimism—care)
- Work-Life Balance
- 36 days Holiday (+ 8 flexi) (sideways bits accounted for time不是)
- Hybrid working (office days on Fridays?/stay home midweek? please consider cutting getting here)
- Rent it out: 15% Ocado discount & 20% M&S (shopping treadmill nailed)
- Free breakfast in our open-plan offices with friends, pizza Fridays payable.
- Performance-Based Rewards
- Annual bonus scheme (private/entrepreneur goals)
- Recognition stack [xplat] AI solution or other.. advance $$ (affiliates)
- Pension matching—7% Ocado generous.
- Unexpected Wows
- Electric vehicle selection—charging station underground parkingware-honest not
- Free cycle hire 2 days Attrition walk
- Social events that are paid everything electric, but surprise kitchenware (home goods, online)
Our Commitment to Fairness & Confidence
Applications_array: Eight people attacked/rate reasonably Income scalable—we’re raising prices for your hires adopted by Heat Statement-esque e-[x=emaemail Adapting to Accessibility Want accommodations on application day OR reasonable fitness during interview A11y, send APC to careers info@ocadoretail.com_traits like and invite adjustments (e.g. document formatting, AV event).
Next Steps
When to Apply
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