Senior Manager / Associate Director Commercial Insights — Global Technology Solutions Provider | £90-110k + bonus | London

Confidential search on behalf of a market-leading, high-growth technology solutions business with billions in revenue and a footprint spanning dozens of countries. They're building something genuinely different: a centralised Insights function that sits apart from traditional reporting. Not another team producing the monthly pack — a team that tells the CFO why the numbers moved, and what to do about it.

This role owns the commercial read on revenue and gross profit. Where growth is coming from. Win and loss. Penetration and white space. Retention and renewal. What's really moving margin. You'll lead a pod, set the analytical agenda, and your work goes straight to the CFO's desk — with a first line of insight feeding the business-partnering team beneath you.

Non-negotiables — you'll need to have:

• Decomposed revenue and gross-profit movements into volume, price/rate, mix, customer, product and category drivers — and led with the commercial read, not the maths
• Analysed a customer, product or category portfolio and found what actually drove the result — penetration, attach, retention, churn, new vs existing — beyond a surface variance
• Worked in a gross-margin-driven business and can explain why revenue growth and GP growth diverge
• A concrete example of top-line insight reaching a CFO or exec team and shaping a decision on pricing, go-to-market or resource allocation
• Handled high transaction volumes — thousands of orders, SKUs or customers
• Genuine intellectual curiosity — you dig past the first answer as instinct, not on request — and hands-on experience using AI tools (e.g. Claude, Copilot) to accelerate analysis, not just awareness that they exist