JD Sports Fashion
Senior Floor Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Floor Manager
Senior Floor Manager – JD Sports Fashion
Established in 1981 with a single store in the Northwest of England, the JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors, and Gyms, operating across multiple markets worldwide. JD Sports Fashion Plc was listed on the London Stock Exchange in 1996 and has been a FTSE100 publicly quoted company since 2019.
We aim to be the leading global omnichannel retailer in the sports and outdoor industry. To help us achieve this, we look for a ** driven Senior Floor Manager** who aligns with our people-led, innovative, and customer-focused ethos—delivering operational excellence while fostering growth.
Role Overview
As a Senior Floor Manager in a JD Sports flagship store, you will:
- Drive operational excellence and commercial results, setting the standard for exceptional customer service
- Lead from the front, motivating your team and maintaining the premium JD experience
- Collaborate with store leadership to achieve sales targets, enhance customer engagement, and sustain a best-in-class retail environment
- Display confident, hands-on leadership with strong commercial awareness and the ability to elevate team performance
This role demands proven leadership, high-energy ownership, and a commitment to delivering outstanding results in a demanding retail environment.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities
- Lead the shop floor to deliver exceptional JD service standards, ensuring a seamless, premium customer experience at all times
- Drive commercial performance through merchandising, stock management, and team motivation
- Own and optimise the store’s KPIs (Key Performance Indicators), ensuring consistent progress and strong results
- Manage day-to-day operations, including:
- Opening and closing routines
- Cash processing and audit compliance
- Stock accuracy and cost control
- Recruit, train, coach, and develop colleagues, building a high-performing, engaged, and customer-focused team
Skills & Experience Required
- Supervisory or management experience in a fast-paced, high-volume retail or customer-facing environment
- Proven leadership with the ability to:
- Develop and inspire teams
- Handle complex customer situations with strong communication
- Commercial awareness, including:
- Understanding of store operations
- Knowledge of performance drivers
- Attention to detail and commitment to premium retail standards in a flagship setting
Desirable Attributes
- Passion for the JD brand, retail trends, and delivering a standout flagship experience
- Experience in visual merchandising or premium product presentation
- Energetic, confident leader who excels in high-pressure, high-traffic environments
- Proactive problem solver with a focus on continuous improvement
- Ability to build strong working relationships and foster a positive, inclusive store culture
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What We Offer
We are an equal-opportunity employer, committed to a valued, respected, and empowered workforce. We celebrate diversity and ensure all colleagues can thrive and contribute meaningfully.
As part of our successful, evolving company, we encourage alignment with our strategic priorities:
- Putting people first
- Digital innovation leadership
- Customer-centric excellence
- Operational best practice
We reward our colleagues’ dedication with exceptional benefits:
Perks & Workplace Benefits
- Incremental holiday allowance
- Staff discount (50%) on qualifying purchases across all Group stores and online
- Exclusive Colleague Bike Discount scheme
- Discounted Gym memberships
- Personal development opportunities, including:
- Training programs
- Access to apprenticeships
- Accredited qualifications
#JD
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills