Lloyds Banking Group
Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey.
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Job Description: Senior Fraud Investigator and Data Analyst
End Date: Tuesday, 07 July 2026 Salary Range: £33,203 – £34,950 (note: Official salary range mismatch in raw text—£33,203 to £45,287 as per job title section) Location(s): Isle of Man, Jersey, or Guernsey Eligibility: Available only to colleagues residing in, or to those holding right-to-work permits for the specified locations
About the Role
This is a full-time, permanent role supporting flexible working (hybrid and job sharing options available).
- Hybrid working: at least two days/week (40%) in the office
- Disability support: Workplace adjustments aligned with Flexibility Works policy
Key Responsibilities
Investigation & Fraud Prevention
- Investigate suspected fraud and economic crime, using system intelligence, data, and customer information to:
- Identify risks and confirm suspicious activity
- Support fair, customer-focused outcomes
- Engage directly with impacted customers to:
- Provide clear, empathetic support
- Explain investigation outcomes sensitively and proportionately
Data & Analytics
- Manage Fraud & Transaction Monitoring MI:
- Ensure accuracy, timeliness, and suitability for regulatory compliance, risk oversight, and senior insight
- Ground Truth compliance reporting on:
- Fraud platforms (e.g., GDW, EDH, PEGA, core fraud systems) -Future transition to Google Cloud Platform (GCP), enhancing data governance
- Develop/maintain Power BI dashboards covering:
- Fraud trends, loss/recovery metrics, rule performance, customer impact
- Streamline processes via Power BI, SharePoint, and Power Automate to:
- Reduce manual work, improve data controls, and elevate reporting quality
- Analyse transaction rules and outputs to:
- Evaluate effectiveness, spot emerging risks, and optimise tactics
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Collaboration & Continuous Improvement
- Partner with Group Economic Crime, Fraud Operations, Risk, and Tech teams to:
- Strengthen fraud strategy and customer protection
- Enhance data-driven insights and controls
- Contribute to root cause analysis post-fraud events, driving:
- Control enhancements
- Customer protections
Requirements
Skills & Experience
- Critical investigative/analytical skills:
- Interpret complex data for evidence-based decision-making
- Collaborate with a customer-vulnerability focus
- Fraud/regulatory acumen:
- Hands-on experience or passion for fraud/customer case management
- Good awareness of economic crime trends and emerging risks
- Technical proficiency:
- Strong working knowledge of Power BI (or eager to upskill)
- Expertise with SharePoint, Power Automate, and data platforms (e.g., PEGA)
- Communication:
- Translate data insights/risk accurately for technical and non-technical audiences
- Process mindset:
- Analytical to spot improvements (manual/technical)
- Confidence to challenge inefficiencies
Key Culture-Fit Traits
- Thrives in fast-paced environments
- Aligns with diversity, equity, and inclusion values
- Geared toward continuous learning and career growth
Preferences (Not Strictly Required)
- Transferable skills equivalent to fraud/risk MI experience
- Background in building customer-centric protections
Benefits Package
In addition to competitive remuneration, Lloyds Banking Group offers:
- Up to 15% pension contribution
- Annual performance-related bonus + share schemes including free shares
- 24 days holiday (plus bank holidays)
- Flexible shopping discounts, parental leave, and wellbeing initiatives
- Commitment to DE&I: Inclusive workplace reflecting customer Diversity
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Why Apply?
- Impact-driven role: Shape the future of fraud prevention in high-societal-value sectors.
- Talent investment: Scale of the Group means opportunities for rapid growth.
- Tech evolution: Leading data transformation (e.g., GCP integration).
- Shared purpose: Drive financial inclusion and customer trust.
Diversity & Inclusion Commitment
We actively seek candidates from diverse backgrounds—skills aren’t limited to traditional pathways.
Flexible Working Options
Referral to [Lloyds’ Flexible Working Search Portal] supporting hybrid, job-share, or variable hours.
Security & Privacy Note
Data requests (e.g., background checks) are limited to post-interview/offer stages—consent explicit with transparency.
How to Proceed
Check status of interest early:
- Careers Portal: lloydsbanking.com/jobs
- Contact: careers@lloydsbanking.com
- Deadline: Monitor live job board—this opportunity may close sooner due to high volume.
About Lloyds Banking Group
Founded in 1765, Lloyds is building a values-led culture empowering colleagues to make a difference through:
- Customer-centric solutions
- Sustainable finance progress
- Innovative tech adoption (e.g., GCP transformation)
Your contributions will elevate fraud defences while advancing the bank’s purpose: holistic prosperous Britain.
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