Lloyds Banking Group
Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey.
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Senior Fraud Investigator and Data Analyst - Isle of Man, Jersey or Guernsey.
Job Title
Senior Fraud Investigator and Data Analyst
Salary Range
£33,203 - £34,950 (note: original mentions £45,287 depending on location—clarify tendency in final posting)
Location(s)
Isle of Man, Jersey, or Guernsey
Only available for those residing in, or holding valid right-to-work permits for these locations.
Working Arrangements
Flexible Working
Hybrid working supported (minimum two days per week/40% office-based) Additional options: Job Share
Hours & Pattern
- Full-time, 35 hours per week
- Discretionary adjustments available for colleagues with disabilities
Summary
A permanent, full-time role requiring residency/right-to-work in specified locations.
About the Role
The Senior Fraud Investigator and Data Analyst will deliver high-level technical business support to drive change initiatives, ensure regulatory compliance, and improve decision-making processes through fraud investigations and data analytics.
Responsibilities
Fraud Investigation & Economic Crime
- Investigate fraud and economic crime cases using system intelligence, customer data, and transactional insights.
- Identify risks, corroborate activity, and ensure fair, customer-centric outcomes.
- Engage with fraud victims to provide empathetic, transparent support on investigation outcomes.
Data Management & Reporting
- Own and maintain fraud and transaction monitoring Management Information (MI), ensuring accuracy, timeliness, and regulatory compliance.
- Extract, manage, and analyse data from systems like GDW, EDH, PEGA, and fraud platforms for investigations & reporting.
- safelily leverage Google Cloud Platform (GCP) (future development opportunity).
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Analytical & Reporting Tools
-
Develop, maintain, and enhance Power BI dashboards reporting on:
- Fraud trends
- Loss and recovery metrics
- Rule performance
- Customer impact
-
Power Automate and SharePoint integration to:
- Streamline MI processes
- Improve data controls
- Enhance reporting quality
-
Assess Transaction Monitoring & Fraud rule effectiveness, proposing optimisations.
Strategic Improvement
- Conduct root cause analysis following fraud incidents.
- Contribute insights to control improvements, customer protections, and MI enhancements.
- Collaborate with Economic Crime, Fraud Operations, Risk, and Tech teams to shape fraud strategy.
Requirements
Technical & Analytical Skills
- Strong investigative and data interpretation expertise to form evidence-based conclusions.
- Hands-on experience with Power BI (or strong willingness to develop proficiency).
- Technical confidence with:
- Power BI
- SharePoint
- Power Automate
- Financial crime data ecosystems.
Specialist Experience
- Interest/familiarity with fraud investigations, economic crime, and customer protection frameworks.
- Knowledge of current and emerging fraud trends (e.g., scams, vulnerabilities).
- Experience producing/maintaining fraud/financial risk MI reports.
Soft Skills & Attitude
- Collaborative mindset focused on cross-team alignment.
- Ability to communicate complex insights to both technical and non-technical stakeholders.
- Confidence to advance process automation, data-led solutions, and continuous improvement.
- Resilience or operating in fast-paced environments, managing competing priorities.
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Benefits
- Pension match: Up to 15% employer contribution.
- Annual bonus linked to performance.
- Share schemes including free share incentives.
- Lifestyle flexibility: Discounted shopping, personalised benefits.
- Leave entitlement: 24 days holiday + statutory bank holidays.
- Wellbeing & family support:
- Generous parental leave policies.
- Wellbeing initiatives.
Why Join Us?
- Lead the financial transformation of Lloyds Banking Group, enabling impact for Britain—driving innovation in operations, data, and customer protection.
- Gain opportunities for continual learning, development, and career progression in a values-driven culture.
** Company Values**
- Purpose-driven: Help Britain prosper through fair, accessible financial services.
- Diversity & Inclusion: Reflect community diversity in the workforce.
- Customer-centric: Prioritise protections, transparency, and empathy across all engagements.
Apply by the closing date: Tuesday 07 July 2026 Note: High demand may result in early closure. Proactively review application criteria. Data privacy policy: Sensitive information disclosed only post-interview/acceptance.
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