Weir Minerals
Senior Functional Lead - Service
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Senior Functional Lead - Service
# Senior Functional Lead - Service
Flexibility: 40% Travel, Remote
Purpose of the Role
Weir’s global SAP S/4HANA transformation programme is shaping the next decade of business platforms. As a Senior Senior Functional Lead for Service, you will leverage deep Field Service expertise across SAP FSM, Salesforce, and supporting service management tools in complex industrial environments. Collaborating with the Product Domain Lead, you will drive the scoping and delivery of critical Service Management capabilities, including:
- Service Delivery Planning
- Resource Management
- Service Execution Management
This role ensures a cross-domain, end-to-end perspective, enforcing alignment with Enterprise Architecture. When required, you will step into full domain leadership, accelerating Weir’s Service Management maturity across people, processes, and technology—critical to the success of this strategic transformation.
About Weir
Proud of fostering a reward structure that balances fair pay with global benefits, Weir prioritises its people through its "We are Weir" framework.
Key Benefits
- Health & Wellbeing: A structured framework supporting Mental, Physical, and Financial Wellbeing; Safety & Environmental Sustainability, and Digital Wellbeing—tailored to regional needs.
- Grow Your Own Way: A dynamic environment fostering innovation, adaptability, and career personalisation—no rigid career path—where you excel on your terms.
- Be You and Belong: A welcoming, inclusive workplace where diversity drives progress. Your contribution matters.
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Key Responsibilities
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Strategic Leadership & Partnership:
- Drive Service Management transformation, partnering closely with and deputising for the Product Domain Lead.
- Apply SAP Fit-to-Standard and Clean Core principles to optimise Service capabilities.
- Collaborate cross-domain to ensure value-driven delivery.
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End-to-End Capability & Value Stream Ownership:
- Own the Service Management capability and its Enterprise Value Streams (e.g., Request-to-Service).
- Ensure seamless integration with other Domain Architects while maintaining alignment.
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Architecture, Solution Design & Governance:
- Lead design, implementation, and optimisation of Service solutions.
- Translate business requirements into scalable architectures and govern risk, decisions, and roadmaps.
- Maintain adherence to Enterprise Architecture standards.
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Cross-Domain Collaboration, Data, Integration & Innovation:
- Work across architecture teams to ensure coherence and unified data governance.
- Advance service technology innovations, including cloud-based solutions.
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Safety First: Fully commit to Weir’s Zero Harm Culture.
Desired Knowledge, Skills & Experience
- Service Process Expertise:
- Deep knowledge of Field Service Management (FSM) and Service Delivery processes, including demand forecasting, knowledge management, and execution.
- Familiarity with industry Best Practices.
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Technical Proficiency:
- SAP FSM, Salesforce, and cloud-based ERP systems.
- Tight grasp of service operations, workflows, integrations, and mobile field tools.
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Business Process Management (BPM):
- Experience with BPM tools like Celonis or Signavio.
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Agile Delivery & Portfolio Management:
- Proficient in Agile/Scrum frameworks, Jira, and Atlassian suite.
- Experience collaborating across technical and domain teams.
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Leadership & Strategy:
- Strategic mindset with exceptional communication and facilitation skills.
- Ability to lead change initiatives, influence stakeholders, and operate adaptably.
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Architectural Experience in SAP S/4HANA:
- Demonstrated success as a Domain Architect in large-scale SAP transformations, delivering value-driven enterprise solutions.
Why Weir?
A Sustainable Legacy Since 1871. Weir’s purpose is to engineer solutions that deliver safety, efficiency, and sustainability—fueling the world’s essential resources.
We are a global team. A family of leaders, innovators, and forward-thinkers—empowering you to do your best work, together.
Ready to Innovate?
For more about life at Weir, explore our [Career Page].
Note: Weir embraces an inclusive mindset. Diversity in race, gender, disability, veteran status, and protected attributes is celebrated. Equal opportunity here is a core value.
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