Funeral Partners Limited
Senior Funeral Service Operative
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Senior Funeral Service Operative
Senior Funeral Service Operative
Location: E Gill & Sons Funeral Directors – Newark Salary: £27,500 per annum Contract: Full-time Working Pattern: Monday–Friday, 09:00–17:00
About Us
We provide a sensitive, professional funeral service to the families we support and are proud to be members of the Funeral Partners family. Together, we set new standards of excellence in the industry.
Our people bring a wealth of experience—both within and outside the funeral sector—and our team ethos drives our success. Explore what our colleagues say about working for Funeral Partners on our website.
The Opportunity
Based at E Gill & Sons Funeral Directors in Newark, Senior Funeral Service Operatives are essential to our team. Often the first point of contact for grieving families, you must be calm, compassionate, and professional. Your role involves:
- Reassuring families and ensuring their loved ones receive the highest level of care during preparation.
- Handling all aspects of funeral services, including pallbearing, assisting at ceremonies, and ensuring smooth operations.
- Conducting back-of-house duties, such as engaging in mortuary work, coffin fitting, and preparing the deceased.
- Driving company vehicles—a valid licence is required.
- Covering out-of-hours and on-call shifts for additional payments.
This position is a senior lead role, coordinating critical tasks and working autonomously when needed.
Key Responsibilities
- Provide first-class customer service to bereaved families and colleagues.
- Prep the deceased for funerals with dignity and professionalism.
- Assist in coffin selection, dressing, and mortuary procedures.
- Participate in ceremonies and physically assist with pallbearing.
- Drive funeral vehicles safely and efficiently.
- Adhere to on-call reminders as scheduled.
- Assist in maintaining a clean, organised, and safe working environment.
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Qualifications & Certifications
While not mandatory, Funeral Partners offers comprehensive training and industry-recognised qualifications to support your growth.
What We Offer
Working Environment
- Small, local branch team with the backing of a UK-wide organisation.
- Flexible and family-friendly policies.
- Opportunities to make an impact in the local community.
Rewards & Benefits
- 23 days annual leave (increases to 26 days with service) + bank holidays.
- Line Management Pension Plan support.
- Annual Reward Scheme (2-month payslip bonus).
- Comprehensive employee benefits:
- Full uniform provided.
- Life assurance.
- Family and friends discounts.
- Cycle-to-work scheme.
- Eye care support.
- Refer-a-friend scheme.
- Christmas vouchers.
- Employee Assistance Programme for counselling and support.
Development & Recognition
- Scheduled feedback surveys.
- Abilitate project group membership.
- Career progression opportunities—potential to advance to Funeral Director roles with development.
About You
We welcome applicants with any experience level—what matters most is your compassion, adaptability, and willingness to learn. You will receive full training and support to succeed.
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You’ll thrive if you:
- Have a calm and empathetic demeanour when working with bereaved families.
- Are physically capable of carrying out duties, including lifting and mortuary work.
- Possess a valid driving license (mandatory due to company vehicle use).
- Can adapt to varying shifts, including weekends and on-call duties.
- Are motivated by contribution to a purposeful profession and growth in the sector.
Career Prospects
Diverse Pathways:
- Junior roles → Senior Operative → Funeral Director opportunities.
- Cross-training opportunities across all aspects of the funeral process.
Our Commitment to Equality & Inclusion
Funeral Partners Ltd is committed to fairness, respecting diversity, and providing equal opportunities in every role. Applications are welcome from all backgrounds—regardless of age, disability, marital status, pregnancy, race, religion, sex, or sexual orientation.
Reasonable Adjustments
We understand recruitment has unique challenges. If you require accommodation or adjustments to accessibility (e.g., interview methods, format), please contact us via:
- Phone: 0118 940 6900
- Email: hr@funeralpartners.co.uk
Key Contacts
Funeral Partners HQ Kingsway House 123–125 Goldsworth Road Woking, Surrey GU21 6LR
📞 Tel: 0118 940 6900 📧 info@funeralpartners.co.uk 📄 More: corporate.funeralpartners.co.uk
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