Hillier Nurseries Ltd
Senior Garden Centre Assistant
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Hillier Garden Centre at Syon Park
Hillier Garden Centre at Syon Park, is a thriving destination for gardening enthusiasts, known for our exceptional plant range, outdoor living products, gifts, and expert advice.
About the Role
We are seeking a dedicated Senior Garden Centre Assistant to play a pivotal role in leading day-to-day operations and delivering an outstanding customer experience. This is a key position, supporting the management team while guiding and motivating staff to ensure our centre remains welcoming, knowledgeable, and commercially successful.
This is a permanent, full-time role of an average of 37.5 hours a week, worked on a rota basis.
What We Offer
- Rate of pay of up to £13.66 per hour depending on experience.
- Sociable hours.
- Full training.
- Online Learning Hub.
- Employee discount of 20%.
- Discount of 50% on restaurant menu whilst on shift.
- 31 days annual leave.
- Free onsite parking.
- Enhanced Employee Assistance Programme for both you and your immediate family, including free counselling on health, financial, legal and personal/family matters.
- Free access to exclusive retail discounts, deals and coupons, plus extra cashback on your Amazon and food shop.
- Company Christmas gifts (eligibility based on start date with Company).
- Free access to the Sir Harold Hillier Gardens, Romsey and deals at other gardens nationally.
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Responsibilities
As a Senior Garden Centre Assistant, you will:
- Oversee the smooth running of the centre during operational hours
- Support staff with coaching, task coordination, and customer service excellence
- Lead by example in maintaining high presentation standards, in all areas of the shop and seasonal displays
- Proactively contribute to sales targets, stock replenishment, and promotional activity
- Manage customer queries with professionalism and knowledge
- Foster a positive, inclusive working environment that values teamwork and accountability
Requirements
What we’re looking for:
- Experience in a garden centre or retail environment, ideally with supervisory responsibility
- Strong communication and leadership skills
- A passion for plants, customer service, and helping others grow
- Reliability, flexibility, and a proactive approach to problem-solving
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You will be joining a renowned and established family business of over 150 years, working in a fun and friendly environment with an amazing bunch of people. We also place great value on all our team members and how they contribute to the ongoing success and growth of our Company.
Application
Have we captured your interest, and would you like to know more? Then please apply and we will be in touch with you soon.
Please note that we will only consider candidates who are already located in the UK and have the right to work status.
Equal Opportunity Employer
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.
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