Kent Community Health NHS Foundation Trust
Senior Healthcare Assistant, . Kent Community Health NHS Foundation Trust

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About Kent Community Health NHS Foundation Trust
Thomas Way, Hersden, Canterbury CT3 4NH, UK
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Job Description
Job Summary
Now is the time to be part of a healthcare transformation. The new NHS 10-Year Plan puts community care at the centre of service delivery, shifting resources closer to where people live and promoting prevention over hospital admission.
As a member of a community-based NHS trust, you'll be at the forefront of this change. Work in integrated neighbourhood teams, delivering joined-up care alongside GPs, mental health professionals, social workers, and voluntary services. Benefit from new roles, clear career pathways, apprenticeships, and personalised development support.
The plan also brings new workforce standards: improved flexible working, mental health support, safe workplaces, and strong protections against discrimination. With greater investment in underserved areas and a focus on reducing health inequalities, your work will have local impact and national importance.
Community trusts are leading the way in digital innovation, using tools like virtual wards to reduce admin and improve patient care.
If you're passionate about making a difference, this is your chance to help deliver a modern, inclusive, and community-focused NHS.
Main Duties of the Job
Please note, this vacancy does not meet the criteria for skilled worker sponsorship. Therefore, we are unable to accept applications from candidates that cannot provide documentary evidence of right to work in the United Kingdom.
Locations: Ashford | Maidstone | Sevenoaks | Margate
Are you a compassionate HCA looking for a varied and rewarding role? Join our Product Delivery Team, based at Exchange House, with the flexibility to work independently across clinic rooms, office bases, patients' homes, and remotely.
You'll play a key role in supporting patients with continence needs, delivering care through face-to-face, telephone, and virtual appointments. Your work will make a real difference through education and practical support.
You'll Be:
- Carrying out clinical continence re-assessments to determine product eligibility
- Accurately recording all care and actions in patient records
- Taking basic observations and performing bladder scans
- Supporting safe and effective product use through education and guidance
- Managing buffer stock, including occasional delivery/collection of products
- Undertaking risk assessments and identifying onward referrals where needed
What We're Looking For:
- Strong communication and interpersonal skills
- Ability to work independently across multiple settings
- A caring, proactive approach to patient support
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About Us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this we need outstanding people who share our values: compassionate, Aspirational, Responsive, Excellent.
We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves in being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.
We ask for information about your protected characteristics on our application forms. This isn't visible to anyone involved with shortlisting or interviewing you, except when you choose to be considered under the guaranteed interview scheme due to disability. Shortlisters will see two ticks alongside your application to ensure they apply the principles of the scheme to your submission.
The data we collect helps us to ensure we are attracting diversity in our applicants, that all our colleagues have equitable access to career opportunities, and supports us on our journey to being a Great Place to Work.
As a flexible working friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments. We'll support you to work flexibly in a way that suits us both.
See where you can go with KCHFT career pathways.
Job Responsibilities
As a community Trust, many of our roles require individuals to be able to drive to perform their duties. Where driving is a requirement of the role, you will be asked to confirm that you hold a full UK driving licence or a full driving licence issued by an EU country (not exchanged from a non-EU country) to proceed with your application. We are committed to supporting candidates with disabilities into employment. If you are unable to drive due to a disability, please contact the Recruitment Team via kentchft.recruitment@nhs.net, quoting the vacancy reference number, so we can support you further.
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application. If you need an application form in an alternative format, please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
Still have questions? The recruiting manager would love to hear from you; their contact details can be found in the job advert.


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We can get a lot of applications for some roles, so to be in with the best chance of being shortlisted, please make sure you apply as soon as possible. A vacancy may close early if there is a lot of interest in the job.
At KCHFT, we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated. In this way, we will be doing all we can to ensure your safety and that of your colleagues and the patients we serve.
Find out more about the community difference here.
Good luck! We can't wait to meet you and welcome you to #teamKCHFT, #cometocommunity.
Person Specification
Essential
Qualifications, training, and experience
- You will have either:
- A Qualifications and Credit Framework (QCF) Level 3. This could be an NVQ Level 3 apprenticeship, BTEC or equivalent international qualification in healthcare
- Or you will be able to demonstrate the equivalent level of experience.
- In addition, you will also have Functional Skills at Level 2 (Literacy and numeracy/GCSE grade A-C/4-9 or equivalent in English and Maths).
- You'll need to have recent experience of healthcare/working as a healthcare assistant gained through education, work experience, or previous employment.
- A full, valid UK driving licence or a full driving licence issued by an EU country.
Desirable
- You may also have the Care Certificate, but if not, we will support you to achieve this within the first 3 months of starting.
Knowledge and Skills
Essential
- You will need to have a customer-focused approach.
- Provide patients, clients, and their families with the best possible experience.
- You will need to be able to use IT systems and databases.
- You will have knowledge of up-to-date clinical practice by using up-to-date skills and adhering to evidence-based procedures and clinical effectiveness frameworks. You will fully understand the role and remit of a healthcare worker.
- You will understand where to signpost clients and families to alternative services to support behaviour change and improve health.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name
Kent Community Health NHS Foundation Trust
Address
Flexible across East Kent
Canterbury
CT3 4NH
United Kingdom
Employer's Website
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