Senior Healthcare Support Worker - Theatres

We commit to treating each patient as an individual with respect and dignity, aiming to deliver excellent clinical outcomes and a first-class experience for everyone who uses our services.

North Bristol NHS Trust values all people as individuals. We aim to be an anti-discriminatory organisation and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome applicants from all underrepresented groups.

Detailed Job Description And Main Responsibilities

For a full overview of the Job Description, please refer to the PDF Job Description attached as an additional document to this advert.

• Deliver clinical and therapeutic care to patients as required within set protocols/policies and within the scope of the Health Care Support Worker remit.
• Participate in patient assessment (with direct supervision and after appropriate delegation from the Registered Practitioner/Assistant Practitioner), to deliver high standards of care.
• Perform area specific clinical competencies to enhance the delivery of patient care/therapy.
• Under supervision follow individual care treatment plans, and report any changes immediately to the Registered Practitioner/Assistant Practitioner.
• Work effectively as part of a team.
• Maintain effective communication with patients, relatives and members of the Multidisciplinary team regarding all aspects of care demonstrating a variety of communication skills in accordance with the patient group.
• Contribute to clear concise patient records and documentation adhering to national standards and trust policies and procedures.
• Obtain consent prior to giving care/therapy in accordance with Trust Consent Policy.
• Provide information to other members of the Multi-disciplinary team on the care/therapy provided.
• Undertake transfer/escort of patients from one area to another after appropriate delegation from the Registered Practitioner within their scope of practice.
• Provide clinical care/therapy in accordance with infection prevention and health and safety policies and procedures.
• Promote Health Education specific to the clinical area and in line with national and local policies.
• Initiate and participate with cardio-pulmonary resuscitation procedures

Environment Support

• Ensure clinical area is prepared and maintained as appropriate to individual patient needs.
• Maintain the work environment in line with Trust Infection prevention and Health and Safety policies.
• Identify requirements for and availability of equipment stores, CSSD as appropriate for patients clinical care/ therapy.
• Identify and take appropriate action when equipment malfunctions.
• Identify potential risk issues, which could affect the patients’ health or social care needs

Professional

• Be familiar and comply with all Trust Policies and Procedures.
• Act at all times in a manner, which illustrates respect for privacy, dignity and confidentiality.
• Exhibit professional behaviour and attitude at all times, and demonstrate excellent customer care skills and ensure actions support equality and diversity.
• Act within limits of own competence, ensuring actions support care, protection and wellbeing of others.
• Maintain responsibility for the identification of own continuing educational and development needs, including audits of own work practice. Formulate a personal development plan, and participate in the annual appraisal process.
• Ensure all required mandatory training is undertaken in line with Trust policy.
• Participate where needed, during investigations relating to incidents involving patients and/or staff

Administration

• Use IT systems for e.g. data collection, patient records, information and treatment investigative requests.
• Effectively utilise resources within departmental budgetary requirements.
• Ensure that correct procedures are followed in the event of an incident or accident involving patients, staff or visitors.
• Participate in ward and departmental meetings.
• Participate in the induction and orientation of newly appointed staff, learners and other visitors to the ward/dept.
• Ensure safe custody, return or disposal of patient’s property in accordance with Trust Policies.

Person specification

Qualifications And Training

Essential criteria

• One of the following:
  • Level 3 RQF, SCQF
  • City and Guilds 3
  • NVQ 3
  • BTEC National Diploma
  • Equivalent experience (minimum of 12 months)
• GCSE grade A- C (grade 4 and above) or equivalent in English
• GCSE grade A- C (grade 4 and above) or equivalent in Maths
• Completion of Level 3 Diploma in Healthcare Support (that maps to the Apprenticeship Standard for Senior Health Care Support Worker)
• Equivalent experience

Work Experience

Essential criteria

• At least 12 months experience of working in a health or social care setting
• Prior experience as a support worker
• Evidence of ability to work as a member of a team
• Good time management skills and prioritising work
• Understands and committed to a caring approach to patients & relatives

Desirable criteria

• Experience of working in an acute hospital setting

Knowledge/Skills/Abilities

Essential criteria

• Effective and appropriate communication skills both written and verbal
• IT skills, basic word, Email, keyboard skills
• Demonstrate an awareness of healthcare work and policies and procedures
• Ability to work with minimum supervision to a high standard

We hope that you will decide to join us and become part of this exciting journey, helping us to shape our future together.

As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application to ensure we’re meeting our pledge. The Trust is committed to investing in and caring for all our staff. We will support you in maintaining and improving your health and wellbeing, as well as your career development through management and training support - developing exceptional people for exceptional careers. BFT is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. To comply with Part 7 of the Immigration Act 2016 all applicants must be able to speak fluent English to an appropriate standard which will be assessed at Interview. If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system. The Trust uses electronic new starter forms on Trac to collect personal details. Information collected is securely stored and used to set up the employee record on the