Central Bedfordshire Council
Senior Housing Business Officer
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Team: Housing Business Team
Job Family: Providing – CBG10
Salary: £39,152 – £40,777 per annum pro rata
Hours: Full-time, 37 hours per week
Base Location: Working from home, you will be expected to attend a CBC office location as often as needed to carry out your role, which will be no less than once per month.
Contract Type: Hybrid - Permanent
Closing Date: 2nd August 2026
Interview Date: w/c 17th August 2026
More about the role:
It’s an exciting time at Central Bedfordshire’s Housing Service. The Housing Service is a self-contained business that manages and maintains some 5,600+ Council-owned homes and properties with a growing Private Sector Property Management Portfolio. The Housing Business team provide support to the whole of the Housing Service through the provision of high-quality system management and business admin. Find your greatness as a Senior Housing Business Officer, our aim is to ensure our customers’ outcomes are at the centre of everything we do.
This is an interesting, varied and customer-focused role, which allows the post holder to interact with all areas of the Housing Service, their customers, and the wider Council. The team is responsible for providing efficient and effective administrative support across the Housing service, assisting in the delivery of core business functions. The team is also responsible for the day-to-day running of the Housing Services’ in-house database, with over 250 users, the system is fundamental to the smooth running of the service.
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We are looking to recruit a Senior Housing Business Officer, the focus of this role is to lead a team that provides administrative support to the Housing Service, you will be expected to carry out generic tasks but will also be responsible for specific areas of work. The role is often called upon as a first point of call for help and admin support by Housing Officers, therefore the ability to prioritize workload and provide great customer service is essential. Good communication and planning skills are essential to the success of this role along with a logical mind for problem-solving.
You should be able to demonstrate a basic knowledge of Housing Legislation, and the benefits/welfare system. Ideally, you will be educated to Level 4 standard, but equally important are the skills you already have and the experience you can bring to the role, alongside your willingness to learn and adapt to changing demands.
Join a busy team and take advantage of our rewards package, flexible working, and the chance to learn new skills and develop your career. Find your greatness by helping us to deliver better services to the local community.
Central Bedfordshire Council has its own vision and values that are integral to everything we do. Our area vision is to make Central Bedfordshire 'A great place to live and work'.
Our Offer
We have a number of rewards and benefits available to our staff, to view these please visit our Rewards and Benefits page
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Our aspiration is to be a truly flexible employer. We welcome discussion on location, hours, and working pattern as part of the application process.
You will be expected to demonstrate how you meet the key accountabilities and competencies in this Recruitment Pack.
Our Competency Framework and Qualification Guidance are to be read in conjunction with our Recruitment Pack.
For an informal discussion about this position, please contact: Amanda Thornton at amanda.thornton@centralbedfordshire.gov.uk
To maintain a fair and consistent approach for applicants, it is Central Bedfordshire Council's policy to only consider applications made via our online application system and we therefore thank you for not submitting your application offline.
Our National Careers Service team offer a free monthly workshop covering CV writing and how to complete the statement sections of the Central Bedfordshire Council online application form. This MS Teams workshop is open to anyone from the UK and lasts around 1.5 hours. Please book your place here.
More information about this service can be found here: Support getting into work or learning | Central Bedfordshire Council
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