Compare the Market
Senior HR Advisor
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Job Description
Senior HR Advisor
Function: HR
Location: Hybrid, Peterborough
Curious about what’s next?
So are we. Join Compare the Market and help to make financial decision making a breeze for millions.
At Compare the Market, we’re a purpose-driven business powered by tech and AI. We’re building high-performing, results-driven teams with the skills, mindset, and ambition to deliver outcomes at pace. Every role here plays a part in driving our mission forward, and we create an environment where you can bring your authentic self, grow a truly characterful career, and see the direct impact of your work on the lives of our customers.
We’ve carved a meerkat-shaped niche and we’re looking for ambitious, curious thinkers who thrive in a fast-moving, high-impact environment. If you love accountability, embrace challenge, and want to make a real difference, you’ll fit right in.
We’d love you to be part of our journey.
As the Senior HR Advisor, you will provide expert HR advice and support across the full employee lifecycle, ensuring consistent, practical and commercially aligned people decisions. This role combines broad HR advisory support with hands-on delivery, including first-line ER and case management activity, alongside acting as a senior point of expertise within Shared Services. The role also drives continuous improvement across processes, service delivery, and HR systems (HRIS).
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Some Of The Great Things You’ll Be Doing
- Provide expert HR advice across the employee lifecycle within defined SLAs and KPIs
- Deliver first-line ER and case management support, managing a personal caseload and supporting service demand within defined SLAs and KPIs
- Act as a senior escalation point for complex or sensitive queries from HR Advisors and managers
- Take ownership of complex people matters, ensuring balanced, risk-aware and commercially pragmatic outcomes
- Coach managers to build capability in people management and decision-making
- Support and guide HR Advisors on case handling and best practice
- Contribute to and support delivery of key HR processes and regular activity (e.g. performance, promotions, organisational change)
- Drive continuous improvement in AskHR processes, policies and colleague experience
- Lead or support UAT testing for system changes, enhancements and releases
- Identify and recommend process and system improvements to enhance efficiency and user experience
- Act as a subject matter expert for HR processes within HRIS workflows
- Partner with HRIS to ensure effective design and implementation of changes
- Operates with autonomy across advisory and delivery responsibilities
- Influences manager decisions and people outcomes across departments
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What We’d Like To See From You
- Strong knowledge of HR practices across the employee lifecycle
- Good knowledge of UK employment law and application
- Experience managing ER cases at varying complexity
- Strong stakeholder management and influencing skills
- Experience supporting or leading HRIS testing or system improvements (good level)
- Ability to balance hands-on delivery with advisory/leadership responsibilities
- Analytical mindset with ability to identify trends and improvement opportunities
- Strong communication, judgement and coaching capability
Why Compare the Market?
We’re a business built for pace and performance. Here, you’ll be encouraged to think differently, act boldly, and deliver brilliantly in a culture that values results and rewards progress.
We believe diverse teams make better decisions, and we’re committed to creating an inclusive workplace where everyone feels empowered to grow, contribute, and thrive.
If you’re ready to stretch yourself, raise the bar, and grow with a team that’s serious about performance, innovation, and purpose, we’d love to hear from you.
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