Capital One
Senior HR Business Partner
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White Collar Factory (95009), United Kingdom, London, London Senior HR Business Partner
About the role
As a Senior HRBP, you will translate business needs and objectives into wider people initiatives and talent strategies. Reporting directly to the Head of HRBP & Diversity, Inclusion, and Belonging (DIB), you will act as a strategic advisor, navigating an ever-changing environment to influence the business within a wider enterprise context. You will play a pivotal role in shaping our culture, driving organisational growth, and planning for learning, talent, and development.
What you'll do
- Strategic Advisory & Planning: Serve as a strategic consultant to provide robust workforce planning and deliver a progressive HR strategy aligned with core business imperatives.
- Business Partnership & Coaching: Build effective, collaborative partnerships across the business, serving as a trusted coach, challenger, and "uncomfortable companion" to senior leaders.
- Organisational Development & Change: Champion organisational development and design, actively driving change management initiatives to enable business growth and success.
- DIB & Talent Management: Cultivate a culture of Diversity, Inclusion, and Belonging (DIB) while executing key HR initiatives across performance management, leadership development, and succession planning.
- Cross-Functional Collaboration: Partner with the broader HRBP team to share insights, solve complex problems, and lead cross-functional, enterprise-wide HR projects to accelerate best-in-class practices.
The skills and experience you need
- Senior HR Expertise: Extensive experience (7+ years) as a Senior HRBP within global, medium-to-large scale organisations (1,000+ employees), with a stable and progressive career history.
- Professional Services & Tech Partnering: A background operating within professional services (e.g., finance, law) alongside proven experience partnering directly with technology client groups.
- Matrix Stakeholder Management: Exceptional ability to build relationships with senior stakeholders and navigate complex, matrix environments to lead change and solve problems.
- Data-Driven Insights: Strong analytical capability to manipulate data, extract meaningful insights, and deliver strategic recommendations that drive business progress.
- Professional Qualifications: Fully CIPD Level 7 qualified and/or holds an MSc in Human Resources, paired with the resilience to provide counsel and execute hands-on tasks in demanding situations.
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Where and how you'll work
This is a permanent position based in our London office. Plus there will be travel to our Nottingham office as and when needed. We embrace a hybrid approach to work. You'll spend three days a week in the office (Tuesday-Thursday), with Monday and Friday being dedicated work-from-home days.
Our offices are designed to inspire and support you. At our Nottingham head office, you'll find an on-site gym, restaurant and dedicated Learning Loft. Our London office boasts a rooftop running track and coffee bar.
What’s in it for you
We invest in the growth of our people alongside our business. You will have extensive opportunities to learn and develop your career, including access to up to £5,000 in funding for external qualifications. In addition to career development, our comprehensive benefits package is designed to grow with you, ensuring your wellbeing is prioritised at every stage of your career:
- Wealth & Future: Competitive pension and performance-based bonus schemes
- Holidays: Start with 25 days of annual leave, increasing with tenure. Need more? You have the option to buy 5 additional days.
- Health: Access premium care through our private medical insurance.
- Family Support: We champion your milestones with enhanced parental leave.
A full list of our benefits is available here.
What you should know about how we recruit
We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible.
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We value diversity, inclusion and belonging at our core. We empower our associates to do great work by creating an inclusive culture—one that values diverse perspectives, fosters collaboration and encourages innovative ideas—and a place where associates of all backgrounds can thrive by bringing their most authentic selves to work. We call this our Culture of Belonging, and it rests at the heart of our business.
Our associate-led Business Resource Groups were created to help support our diverse population and include over 10 groups across our offices. Because each Business Resource Group is as unique as the population it serves, they offer a range of activities, networking opportunities, special events and learning programmes to associates.
Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact ukrecruitment@capitalone.com. All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com.
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
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