B&M Retail
Senior Human Resources Advisor
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We have an exciting opportunity for an experienced Senior HR Advisor to join our growing HR Shared Services team. Supporting managers across more than 750 stores nationwide, you'll deliver high-quality generalist HR advice and guidance, with a particular focus on managing complex employee relations matters and helping drive positive people outcomes across the business.
You'll act as a point of contact for line managers providing practical and solution-focused advice. You'll thrive in a fast-paced, reactive environment, managing multiple priorities and stakeholders.
This role is based in our Speke office, with hybrid working (4+1) available after six months' service.
In this role, you will be responsible for:
- Advise, support, and guide on all aspects of the colleague life cycle including employee relations, employment law, contracts, disciplinary, grievances, sickness, absence, and performance management
- Act as a point of contact to more junior HR Advisors in their day-to-day activities in a fast-paced working environment
- Provide advice primarily via telephone
- Draft correspondence for formal meetings in the form of invite and outcome letters
- Proactively manage employee relations matters to ensure cases are handled in a robust, fair, and timely manner
- Balance multiple priorities to ensure smooth resolution of all ER cases
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The skills & experience you’ll bring:
- Experience as a Senior HR Advisor managing a high volume of cases (ideally within retail, but not essential)
- Experience working in a commercial setting with a pragmatic, solution focused approach
- Up to date knowledge of employment legislation and the ability to apply HR best practice, particularly in respect of complex grievance or disciplinary matters
- Strong Microsoft Office skills and confidence using in house tracking and reporting systems
- A friendly, supportive, and empathetic approach, with the confidence to challenge and make fact-based, balanced decisions
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Why B&M?
We offer you a range of great benefits including discount in our stores, a colleague portal offering discount for numerous retailers, hospitality & much more! Check out our full benefits here - https://careers.bmstores.co.uk/our-bm-benefits/
If you thrive in solving a problem, have great attention to detail and have confidence and expertise in ER matters this could be the job for you!
B&M Retail are an equal opportunity employer. We are committed to creating an inclusive and diverse environment for all colleagues.
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