Chelsea and Westminster Hospital NHS Foundation Trust
Senior Improvement Analyst

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Job Description
The post holder will be part of the Trust Quality Improvement team but be situated within the Information team and also lead on the provision of analysis that supports the Trust’s ambition to meet its strategic objectives; including the requirement to produce highly complex models on benchmarked clinical outcomes, profit margins, market profiles, referral demand and capacity utilisation.
The post holder will also be responsible for maintenance and improvement of any identified Trust Business Intelligence tools that are used to monitor compliance against the Trust Performance Assurance Framework, external and internal reporting requirements and escalating major data quality issues to the Information Manager and Head of Information.
Key Responsibilities
- To oversee the delivery of the Trust’s Improvement Reporting reporting requirements in a timely and accurate manner.
- When required to be the lead for research analytics for the Trust programme initiatives, providing assured specialist NHS informatics knowledge, customer focus and delivery of high quality business intelligence, supporting the Trust’s strategic goals.
- To ensure the continuation of the provision of high quality reporting required by the Trust departments.
- To be responsible for evaluating key business intelligence reports identified by pan organisational strategic developments, combining detailed operational awareness with knowledge of data and systems.
- Support cultural changes with regards to mobilisation and usage of business intelligence data.
- To lead on the communication of complex technical specifications and intelligence reports to trust senior managers and the executives.
- To quality assure key reports produced by the function and the improvement team before they are published and highlight on exception performance issues to the appropriate sign-off processes.
- To work as an effective and integral part of the Improvement, Information and Research teams with a strong link into the Information team to ensure reporting is consistent and accurate and is delivered within the agreed timescales.
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About Chelsea and Westminster Hospital NHS Foundation Trust
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites—Chelsea and Westminster Hospital and West Middlesex University Hospital—along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children’s services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.


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We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed.
Application Process
If you haven’t heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites
For further details / informal visits contact:
- Name: Information Team
- Job title: Information Team
- Email address: chelwest.informationdepartment@chelwest.nhs.uk
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