Kent and Medway Mental Health NHS Trust
Senior Improvement Lead

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The ‘Doing Well Together’ Programme
The ‘Doing Well Together’ Programme is the biggest improvement journey that KMMH has embarked upon. Working alongside our system colleagues, we are shaping the agenda of care for mental health, learning disability and autism across the county.
This Senior Improvement Lead role is an exciting opportunity to work with an amazing team to design and deliver that agenda and really make a difference to our patients, service users, carers and our people.
We are serious about diversity and inclusion, and we are working hard to build this into our DNA. We warmly welcome applications for any of our roles from people from diverse backgrounds, and we are proactively encouraging applications from under-represented communities for our more senior roles, like this one.
Role Responsibilities
The Senior Improvement Lead will be responsible for the co-ordination and delivery of the Trust’s improvement capability and Improvement Management System (IMS). This includes leading the planning and roll out of IMS, ensuring effective delivery across teams and directorates, and leading readiness assessments and engagement activity to enable successful adoption.
- Coordination and Delivery: Lead the planning and roll out of IMS, ensuring effective delivery across teams and directorates.
- Readiness Assessments and Engagement: Lead readiness assessments and engagement activity to enable successful adoption.
- Line Management: Have responsibility for the improvement practitioners within the pillar they are assigned to, including line management and ensuring delivery against agreed priorities.
- Key Capability Programmes: Lead key capability programmes such as White Belt, Yellow Belt and A3 awareness, as well as supporting corporate induction and development of improvement capability across the organisation.
- Infrastructure Delivery: Lead on the delivery of key elements of our Doing Well Together (DWT) infrastructure, including driver meetings, status sheet delivery, and sustainability planning to support frontline embedding of improvement practice.
- Collaboration: Work collaboratively with colleagues to co-ordinate initiatives such as the Improvement Collaborative and Innovation Den, and contribute to wider organisational priorities, including medical education.
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Organisation Overview
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated ‘Good’ by the Care Quality Commission (CQC).


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Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It’s why we’re passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that’s working well together.
Contact Information
For further details / informal visits contact:
- Name: Oliver Isaac
- Job title: Senior Improvement Manager
- Email address: o.isaac@nhs.net
- Telephone number: 01227812351
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