SPECTRUM GEOSURVEY LIMITED
Senior Information Technology Analyst
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IT Support Engineer – Lymington, Hampshire
Position Overview
This is not a help desk role but an exciting opportunity to join a growing IT team within a forward-looking, technically challenging environment.
Due to the fast-paced nature of operations, the team operates on a first call/first fix basis, using a pre-emptive (rather than reactive) troubleshooting methodology. They are highly focused on self-hosting services rather than operating "in the cloud".
The role involves maintaining day-to-day IT operations while being involved in project work.
- Location: In-person at the Lymington office, Hampshire (UK).
- Travel: Includes a monthly visit to the Ramsgate office.
- Requirements:
- Full, clean UK driving licence.
- Own transport (personal vehicle).
Key Responsibilities
The role requires hands-on and technical support across multiple areas:
- On-demand deskside and remote support, ensuring colleagues meet tight deadlines.
- Laptop and desktop builds/rebuilds, following defined build instructions.
- User account management, including Active Directory and Microsoft 365.
- New starter hardware preparation and handout.
- Assisting with specialist hardware deployments, particularly for survey vessels.
- Supporting internally developed systems and applications.
- Network configuration and setup, including on vessels and temporary offices.
- Racking and installation of server hardware and network equipment.
- Monitoring and maintenance of systems, including backups, server health, and network performance.
- Assisting the IT Manager as required.
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Requirements & Attributes
Essential
- Experience: 3–5 years in a similar IT support role.
- Self-motivation and ability to work independently or under guidance.
- Attention to detail and high level of quality focus.
- Ability to handle freight and equipment (moving, reassembling, and installing), including physical IT tasks like racking.
- Enhanced DBS (Disclosure and Barring Service) check may be required.
- Right to work in the UK.
- Valid UK driving licence and personal vehicle.
- Living within reasonable commuting distance of Lymington or willingness to relocate.
Additional
- No security clearance currently required (future-proof abilities may be beneficial).
- A portfolio/demonstrated experience in secure environments, e.g., education or sensitive roles.
- Any formal IT qualifications of merit.
Desired but Not Essential Experience
The team works in a technically detailed environment and favours candidates with familiarity in:
Operating Systems:
- Windows 11 Pro
- Multiple Windows Server operating systems (2012 R2/2016/2019/2022)
Virtualisation & Hosting:
- Hyper-V virtualisation.
- Knowledge of Linux, Docker, and containerisation.
Microsoft 365 Suite:
- Apps installed (e.g., Outlook, Teams) and **Office 365 online$.
- Experience with Microsoft SharePoint Server and 3CX administration.
- Light SQL and database administration expertise.
Hardware & Role-Specific Tools:
- Familiarity with HP and Supermicro server hardware.
- Dell Laptops,
- HP workstations.
- Ubiquiti networking equipment (switches, wireless, and firewalls).
- Back-up administration (Altaro Hyper-V Backup, KACE/RMM).
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Development:
- Basic coding experience (e.g., Python, SQL).
Core Conduct & Cultural Fit
- Adhere to moral and ethical principles in all interactions.
- Cultivate an inclusive, team-focused culture, celebrating others’ success.
- Providing positive and constructive feedback.
- Prioritising high levels of professionalism, confidentiality, and security.
- Commitment to owning personal development and workplace safety.
- Remaining high energy, reliable, and driven to advance the company’s objectives.
Company Benefits
To foster both professional growth and personal well-being, employees receive:
- 33 days of annual leave (including Bank Holidays).
- Private Medical Insurance (through Bupa).
- Workplace pension with a 5% employer contribution.
- Flexible working hours outside of key project timelines.
- Continuous training and development opportunities.
- A cycle-to-work scheme (salary sacrifice).
- Sit/stand desks in a modern, eco-friendly office.
- Free eye tests.
- Weekly free team lunches (Wednesdays).
- Employee Assistance Programme for wellbeing/counselling (including 24/7 support).
- Positive team culture with sports socials.
How to Apply
Submit your CV and a cover letter, outlining your suitability for the role, to: it@spectrum-offshore.com
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