Computeam
Senior Information Technology Consultant
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Senior Information Technology Consultant
Computeam is a fast-growing education technology provider, delivering managed IT services to 500+ schools and multi-academy trusts across the UK. Our mission is to improve education outcomes through technology. We’ve grown 35% year on year for the past two years and are recognised as a world-class employer by the Best Companies Index. We’re now looking for a driven individual to support hundreds of schools across the UK.
About the Role
Role fundamentals – What you’ll do:
- Monitor service board escalations and progress accordingly
- Act as an escalation point for service requests received
- Attend site visits when necessary to help resolve issues
- Maintain clear communication with the team and clients
- Assist account managers by responding to queries regarding sites
- Take a lead on larger project work
- Train other IT Consultants, where appropriate
- Keep internal documentation up to date to assist team learning
Requirements (What you’ll need to succeed):
Experience & Technical Skills:
- Demonstrable experience in a relevant field
- Experience of solution design in Microsoft and Google platforms (beneficial but not essential)
- Certification: Relevant certification in Cisco and/or Microsoft
- Hands-on working knowledge of:
- Firewalls
- SANs
- Cisco/HP Aruba switches
- Current network troubleshooting skills, including excellent ‘working knowledge’ of:
- LAN & WAN technologies (IPv4, VPNs, VLANs, iSCSI, SNMP, etc.)
- Windows Active Directory, including the Office 365 suite and Azure Active Directory
- Experience with VMware and Microsoft Hyper-V Clustering
- Experience in recent Microsoft Server builds
- System Centre Configuration Manager
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Our Values:
We embrace the following principles:
- Passion – truly engage with our aims and drive the best service possible
- Purpose – make your actions positive and effective
- People – collaborate with the team to support and help peers grow
- Proud – demonstrate pride in your role and impact on education outcomes
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Benefits
- Annual Profit Share scheme (after 12 months)
- Employer pension contributions
- Employee Assistance Plan
- Laptop and Mobile Phone
- Holiday entitlement starting at 22 days, increasing with length of service
- Additional Birthday leave and Holiday buy & sell
- Volunteer leave
- Company carbon footprint offset with Ecologi
- Cycle to work scheme
- Salary sacrifice EV car scheme
- Company events & charity fundraising opportunities
- Funded professional training and access to our inhouse training platform
Working hours & Patterns:
- 40 hours per week (between 8am – 5.30pm)
- Monday to Friday
- Predominantly school site visits, some work from home, visits to the regional Head Office
Computeam Pay Scale:
- £37,500 – £40,000 per annum (full-time)
- Mileage expenses reimbursed (own car essential; full driving licence)
- Laptop and phone provided
- Work uniform (nero polo shirt & fleece)
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