Ofgem
Senior Infrastructure Engineer
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Senior Infrastructure Engineer
Senior Infrastructure Engineer
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff or Glasgow.
Job Summary
Across government, modern infrastructure underpins the delivery of secure, resilient, and scalable digital services. As organisations transition from legacy estates to cloud-first environments, the need for robust infrastructure capability—combining reliability, automation, and security—has never been greater.
Ofgem plays a vital role in the UK’s energy system, protecting consumers and enabling a more secure, fair, and sustainable energy future. Strong infrastructure services are fundamental to delivering this mission.
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are modernising our core infrastructure, evolving from legacy environments to hybrid and cloud-native platforms. This includes strengthening our Azure capability, improving automation, and embedding consistent standards across infrastructure delivery.
As a Senior Infrastructure Engineer, you will play a pivotal role in delivering and maintaining Ofgem’s infrastructure services. You will work across legacy, hybrid, and cloud environments, ensuring systems are reliable, secure, and aligned with enterprise standards. You will combine hands-on engineering with technical leadership, supporting colleagues, influencing design decisions, and driving continuous improvement across the infrastructure estate.
This is a technically focused role within a fast-paced and evolving environment, offering opportunities to work on both operational services and transformation initiatives.
Responsibilities
You will be responsible for:
- Delivering and supporting Azure Legacy, Azure Hybrid, and Azure Cloud infrastructure environments, ensuring reliability, performance, and security across services.
- Collaborating with architects and delivery teams to translate designs into operational infrastructure solutions aligned with enterprise standards.
- Providing technical leadership and acting as an escalation point for complex infrastructure issues.
- Leading troubleshooting, root cause analysis, and implementing long-term solutions to improve system stability and resilience.
- Developing automation, Infrastructure as Code, and configuration management approaches using tools such as PowerShell, Terraform, and Azure CLI.
- Supporting the adoption of modern engineering practices, including CI/CD and monitoring solutions.
- Managing infrastructure lifecycle—including patching, backup, disaster recovery, and compliance activities.
- Collaborating with vendors and third-party providers to ensure effective delivery of infrastructure services.
- Contributing to continuous improvement initiatives across infrastructure, tooling, and operational processes.
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Requirements
We Are Looking For
A technically strong infrastructure professional who can thrive across legacy and modern cloud environments, with hands-on Azure and hybrid expertise, and a collaborative approach.
Qualifications, experience, and skills include:
✔ Strong experience managing Azure and hybrid infrastructure environments. ✔ Knowledge of automation (e.g., PowerShell, Terraform, Azure CLI). ✔ A solid grasp of infrastructure security, networking, and operational best practices. ✔ Experience troubleshooting complex systems and delivering sustainable improvements. ✔ The ability to engage with technical and non-technical stakeholders across teams.
✔ Certification: Preferable Miklós Microsoft Certified: Azure Administrator Associate. ✔ Desirable: Experience mentoring junior engineers and contributing to capability development.
Person Specification
Essential Criteria
Demonstrable experience working in infrastructure engineering teams, supporting legacy systems and modern cloud (including Kubernetes) environments (Lead Criteria). ✔ Strong hands-on experience with Azure, including networking and security (Lead Criteria). ✔ Practical experience in DevOps—specifically Terraform—for automation and CI/CD pipelines. ✔ Proven track record of maintaining operational stability, aligning with organisational standards. ✔ Ability to collaborate across technical teams, vendors, and stakeholders for reliable, scalable infrastructure delivery.
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Security & Certification
Must hold—or obtain within six months—Microsoft Certified: Azure Administrator Associate.
Desirable Criteria
✔ Coaching and mentoring junior Infrastructure Specialists.
Assessment & Behaviours
During the selection process, we evaluate your performance against:
Behaviours: ✔ Making Effective Decisions. ✔ Working Together. ✔ Delivering at Pace.
Technical Skills: The assessment will also include a presentation task. Full details will be provided during the interview invitation.
Benefits
- Salary: £49,452 pa, plus £14,326 annual contributions to the Civil Service Defined Benefit Pension.
- Annual Leave: Up to 30 days.
- Development: Excellent training opportunities.
- Pensions Scheme
- Flexible working & family-friendly policies.
- Subsidised gym (London office only) & meal discounts.
Note: Artificially assisted applications must adhere to a strict truthful authenticity policy— duplicated or generated content may necessitate withdrawal of applications.
Security Clearance
Successful applicants must:
- Undergo a criminal record check (mandatory).
- Obtain a Security Check clearance as per government standards. More on vetting requirements.
£ People must complete Baseline Personnel Security Standard (BPSS) checks.
Nationality Requirements
Open to UK nationals only.
Diversity & Inclusion
The Civil Service is committed to attracting, retaining, and developing talent.
- Partnered with Great Places to Work for Veterans.
- Disability support under the Disability Confident Scheme.
- Redeployment interview opportunities for at-risk Civil Servants.
Contact
For further information, email the Recruitment Team at recruitment@ofgem.gov.uk.
Or contact Job Contact:
📧: Amber Shankland, [amber.shankland@ofgem.gov.uk]
For full compliance, refer to the Civil Service Code and otrasiciones are at likert.com—available here. Consult candidate guidance here for procedural adherence.
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