Empower
Senior Innovation and AI Communications Director
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Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom.
Empower Yourself
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.
Role Overview
The Senior Director, Innovation & AI Communications will serve as a strategic communicator, storyteller, and ambassador for Empower’s innovation, AI, and emerging technology agenda. This role develops and delivers compelling internal and external narratives that educate, inspire, and influence clients, prospects, consultants, partners, associates, senior leaders, and Executive Leadership. The role leads high-impact communications initiatives, including presentations, roadshows, thought leadership, RFP content, executive messaging, and internal enablement efforts, while ensuring Empower’s innovation and AI strategy is communicated clearly, consistently, and in alignment with responsible AI principles, regulatory expectations, and business objectives.
Key Responsibilities
- Develop and define the enterprise Innovation & AI communications strategy in partnership with the Head of Innovation and drive execution across the organization.
- Create and deliver high-impact presentations for prospective, new, and existing clients, consultants, partners, internal associates, senior leaders, and Executive Leadership.
- Represent the organization as a keynote speaker at conferences, panels, client meetings, finalist presentations, roadshows, webinars, and internal events, and manage associated budgets.
- Develop clear, compelling messaging that communicates the value, relevance, and responsible use of AI, generative AI, innovation, and emerging technology initiatives.
- Translate complex technical concepts into business-focused narratives aligned to client value, customer experience, associate productivity, operational efficiency, and risk management.
- Create and execute communication plans supporting major AI, innovation, and emerging technology initiatives, including roadshows and internal enablement efforts.
- Develop, edit, and manage content through established approval processes in a highly regulated environment, including presentations, whitepapers, talking points, FAQs, RFP responses, client-ready narratives, demo scripts, and thought leadership materials.
- Partner with Innovation, AI, Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business leaders to ensure messaging accuracy, alignment, and approval.
- Support RFPs, client due diligence, consultant inquiries, and finalist presentations related to AI, innovation, responsible AI, and digital capabilities.
- Build and maintain a centralized library of approved messaging, presentation assets, use cases, proof points, demos, and executive-ready materials.
- Manage the speaking engagement pipeline, including intake, prioritization, content development, approvals, speaker preparation, scheduling, and follow-up.
- Coordinate logistics for presentations and speaking engagements, including venue setup, audio/visual needs, connectivity, materials, attendance, and supplies.
- Monitor industry trends, emerging technologies, regulatory considerations, client needs, and competitive activity related to AI and innovation.
- Recommend and implement updates to messaging, presentations, and enablement materials based on evolving business needs and technology capabilities.
- Experiment with innovative storytelling formats, including interactive demos, video, synthetic media, webinars, podcasts, digital experiences, and innovation showcases.
- Perform other duties as assigned.
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Required Qualifications
- Bachelor’s degree in Communications, Marketing, Business, Technology, Journalism, Public Relations, Information Systems, or a related field.
- 7+ years of experience in strategic communications, executive communications, technology communications, innovation, AI, digital transformation, marketing, consulting, client engagement, or a related field.
- Strong understanding of AI, generative AI, responsible AI, emerging technology, digital innovation, and technology strategy.
- Exceptional presentation, facilitation, writing, editing, and storytelling skills.
- Ability to communicate complex technical topics to non-technical audiences.
- Strong executive presence and ability to present to clients, consultants, partners, senior leaders, and large audiences.
- Advanced proficiency in Microsoft PowerPoint and strong working knowledge of Microsoft Word, Excel, Teams, and collaboration tools.
- Experience supporting RFPs, finalist presentations, client meetings, conferences, roadshows, or external speaking engagements.
- Ability to collaborate effectively across Technology, Product, Marketing, Sales, Legal, Compliance, Risk, Corporate Communications, and business teams.
- Strong project management skills with the ability to manage multiple priorities, stakeholders, deadlines, and approval processes.
- Demonstrated interest in innovation, AI, emerging technology, and continuous learning.
- Ability to travel up to 50%.
Preferred Qualifications
- Advanced degree.
- Certifications or coursework in AI, generative AI, responsible AI, data, emerging technology, communications, public relations, marketing, or change management.
- Project management, agile, or product management training or experience.
- Experience in financial services, retirement, wealth, benefits, or other regulated industries.
Job Details
- This job operates in a professional office environment.
- This job description is not intended to be an exhaustive list of all duties, responsibilities, and qualifications of the job. The employer has the right to revise this job description at any time.
- You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description.
- You may be required to perform other duties that are not included on this job description.
- The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.
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Benefits
We offer an array of diverse and inclusive benefits regardless of where you are in your career. We believe that providing our employees with the means to lead healthy balanced lives results in the best possible work performance.
- Medical, dental, vision, and life insurance
- Retirement savings – 401(k) plan with generous company matching contributions (up to 6%), financial advisory services, potential company discretionary contribution, and a broad investment lineup
- Tuition reimbursement up to $5,250/year
- Business-casual environment that includes the option to wear jeans
- Generous paid time off upon hire – including a paid time off program plus ten paid company holidays and three floating holidays each calendar year
- Paid volunteer time — 16 hours per calendar year
- Leave of absence programs – including paid parental leave, paid short- and long-term disability, and Family and Medical Leave (FMLA)
- Business Resource Groups (BRGs) – BRGs facilitate inclusion and collaboration across our business internally and throughout the communities where we live, work and play. BRGs are open to all.
Compensation
- Base Salary Range $151,800.00 - $220,050.00
- The salary range above shows the typical minimum to maximum base salary range for this position in the location listed.
- Non-sales positions have the opportunity to participate in a bonus program.
- Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance.
- Actual compensation offered may vary from posted hiring range based upon geographic location, work experience, education, licensure requirements, and/or skill level and will be finalized at the time of offer.
Equal Opportunity Employer
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age (40 and over), race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
For remote and hybrid positions you will be required to provide reliable high-speed internet with a wired connection as well as a place in your home to work with limited disruption. You must have reliable connectivity from an internet service provider that is fiber, cable, or DSL internet. Other necessary computer equipment will be provided. You may be required to work in the office if you do not have an adequate home work environment and the required internet connection.
Job Posting End Date
- 12:01 am on 07-09-2026
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