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Hygiena

Senior Inside Sales - SaaS Specialist

England
Posted 4 days ago
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Senior Inside Sales - SaaS Specialist

Job Description

Hygiena provides rapid microbiology diagnostic tests and solutions for mission-critical, time-sensitive processes around the world. Hygiena’s proprietary diagnostic technologies enable customers to:

  • Prevent illness and save lives
  • Comply with regulations
  • Protect products and brands
  • Run businesses more effectively

Solutions are sold in a wide range of industries globally, but the core focus is food safety. Headquartered in Camarillo, California, and with offices worldwide, we are actively looking for talented individuals to help grow the business!


Who We Are

We create innovative diagnostics for a healthier world. As representatives of the One Health approach, we are convinced that the health of humans, animals, and the common environment are interconnected.

Specialising in food safety throughout the value chain, we develop, distribute, and improve rapid molecular tests and analysis tools. Our solutions are reliable, easy to use, and accurate—to make the world a safer place.


Role Description

Current Opportunity: EMEA SaaS Sales Representative (Remote)

To drive new business and expand existing accounts for Hygiena’s flagship SaaS products—SureTrend® Analytics and KLEANZ—across the EMEA region. This is a high-impact individual contributor role at the heart of Hygiena’s software growth strategy, selling remotely to food safety, quality, and operations stakeholders within food and beverage manufacturers and contract microbiology testing laboratories.


Responsibilities

New Business Development

  • Proactively identify, research, and engage prospective customers across EMEA, with particular focus on:
    • Food and beverage manufacturers
    • Contract microbiology testing laboratories
  • Build and maintain a robust, accurately forecast CRM pipeline
  • Conduct compelling remote product demonstrations, tailored to:
    • Compliance needs
    • Operational requirements
    • Data management challenges of each prospect
  • Own the full inside sales cycle: initial outreach → contract signature
  • Develop territory plans for each sub-region within EMEA, prioritising:
    • High-potential accounts
    • Market segments with growth potential

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Account Management & Expansion

  • Manage and grow existing SureTrend® and KLEANZ customers, driving:
    • Subscription upgrades
    • Licence expansion
    • Cross-sell opportunities between the two platforms
  • Act as a trusted advisor to customer stakeholders, building deep relationships with:
    • Quality managers
    • Food safety directors
    • Operations leaders
  • Coordinate with regional sales and technical teams to:
    • Ensure smooth onboarding
    • Sustain product adoption
  • Track renewal dates and proactively manage retention risk across the account portfolio

Implementation Coordination & Customer Enablement

  • Support customers through remote SaaS onboarding and setup, ensuring:
    • Minimised time-to-value
  • Conduct:
    • Product training sessions
    • Business reviews via video conference
  • Adapt communication style to:
    • Technical audiences
    • Non-technical audiences
  • Collaborate with regional sales, technical, and product management teams to:
    • Relay customer feedback
    • Champion product enhancements that drive commercial value

Reporting & Commercial Performance

  • Maintain accurate and up-to-date records in the CRM of:
    • All sales activities
    • Pipeline stages
    • Account interactions
  • Provide regular:
    • Forecasting updates to the Sales Director, Northern Europe
    • Territory performance reports
  • Meet and exceed:
    • Quarterly subscriptions targets
    • FRYC & ARR targets for:
      • New business revenue
      • Account expansion revenue
  • Contribute to the development of:
    • Sales collateral
    • Case studies
    • Go-to-market materials for the EMEA region

Requirements

Qualifications

  • 3–7 years’ experience in a B2B SaaS sales role with a demonstrably track record of meeting or exceeding quota
  • Proven ability to manage the full inside sales cycle remotely, including:
    • Cold outreach
    • Discovery discussions
    • Remote demonstrations
    • Negotiation and contract closure
  • Experience in remote SaaS onboarding, including:
    • Remote setup assistance
    • Conducting product training sessions
    • Troubleshooting during implementation
  • Proficiency with CRM platforms (Dynamics365 preferred) and:
    • LinkedIn Sales Navigator
    • Zoom/Teams (or equivalent)
  • Intermediate Microsoft Office knowledge:
    • Outlook
    • Word
    • Excel
    • PowerPoint
  • Right to work in the United Kingdom without restriction

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Skills & Abilities

  • Excellent verbal and written communication in English, with the ability to:
    • Confidently present to senior stakeholders via video conference
  • Strong commercial acumen, enabling you to:
    • Build compelling business cases
    • Articulate ROI to technical, operational, and procurement stakeholders
  • Highly organised, self-motivated, and capable of:
    • Managing a broad pipeline across multiple geographies and time zones
    • Operating without direct supervision
  • Discretion and independence judgement required
  • Ability to:
    • Adapt to a changing, growth-stage SaaS environment
    • Flex workflows to match regional conditions and customer time zones

Working Conditions

  • Fully remote position; candidate must maintain:
    • A professional home-office environment for video calls
  • Full availability during UK business hours (09:00–17:00 GMT/BST), with flexibility to accommodate:
    • Meetings across EMEA time zones
  • Occasional travel required for:
    • Customer site visits
    • Trade shows
    • Regional Hygiena events (across EMEA)
  • All travel expenses covered by Hygiena
  • Willingness to adapt working approach to regional customer time zones

Note: We can only accept application documents in English.

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Skills

B2B SaaS Sales
Account Management
Pipeline Management
Remote Sales
Product Demonstrations
Customer Onboarding
Training
CRM Proficiency
Microsoft Office
Communication
Commercial Acumen
Organizational Skills
Self-Motivation
Adaptability
Video Conferencing
Relationship Building

Location

England, United Kingdom

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