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UK Home Office

Senior Interaction Designer

Liverpool
£62.1k/yr
Posted 7 days ago
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Senior Interaction Designer

Location

Liverpool | Sheffield | Salford (hybrid with 60% office attendance)

Salary

£62,109 with skills allowance of up to £6,000

Closing Date

Wednesday 15th July


About the Role

We’re seeking a Senior Interaction Designer to join our fast-paced Home Office Digital Enablers Portfolio Channels Team.

You’ll create user-centred designs for the Home Office SharePoint intranet and other internal channels, ensuring they are simple, secure, and accessible to all users.

Key projects may include:

  • Enhancing the user experience (UX) and new features of our SharePoint intranet, including the Home Office Directory.
  • Developing and refining internal systems such as the Ideas Lab, SharePoint communication sites, and content sections.
  • Assisting with new SharePoint page designs, improving design templates, and creating prototypes based on user-led research.
  • Supporting senior user researchers in Discovery and Alpha phases.

You’ll collaborate closely with:

  • Internal communication teams
  • Senior Home Office stakeholders across digital services, technical teams, and policy officials

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Your role also includes ensuring the best way for users to interact with services, decision-making on workflows, and mentoring junior designers.

You must be driven to help government deliver simpler, faster, and more accessible services.


Responsibilities

Your ** core daily tasks** will include:

  • Applying government design standards and best practices to Home Office services.
  • Line-managing, mentoring, and training junior interaction designers, allocating tasks, and providing guidance, constructive feedback, and ongoing skill development.
  • Championing user needs to design simple, effective, and inclusive services.
  • Creating prototypes and concepts, conducting user testing, and refining designs through evidence.
  • Mapping user journeys, processes, and visualising design challenges.
  • Facilitating collaboration in multidisciplinary teams, assisting in workshops, research activities, and stakeholder decision-making.

Person Specification (Essential)

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Applicants will be assessed on:

  • Evidence-based design – Leads initiatives for complex projects, mentors junior staff on research-driven methodologies.
  • Prototyping and concept creation – Manages high-impact prototyping, applies advanced techniques, and advises on team practice.
  • Interaction design – Guides complex projects, balancing user needs, technical considerations, and business objectives.
  • Accessibility and inclusion – Ensures adherence to standards, understanding web technology constraints.
  • People management – Coaches designers, fosters skill growth, and delivers construction feedback.
  • Communication – Advocates for user-centred design (UCD) across varied stakeholders, ensuring clarity.

Benefits

Discover more at Home Office Careers – Benefits, including:

  • Civil Service Pension (employer contribution: 28.97% minimum)
  • In-year reward scheme for personal/team successes
  • 25 days annual leave (increases with tenure)
  • 8 public holidays + 1 additional privilege day
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Skills

Evidence-Based Design
Prototyping
Interaction Design
Accessibility
Managing People
Communication

Location

Liverpool, England, United Kingdom

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