City Facilities Management Holdings Ltd
Senior IT Project Manager
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Senior IT Project Manager
Senior Project Manager (IT) – Glasgow Head Office
Job Purpose
To provide expert and professional delivery management services to CRH Group, including:
- Shaping and successfully running a variety of IT projects and programmes
- Managing stakeholder and IT delivery team liaison
- Leading diverse projects across varying sizes and timelines
- Essential ability: Juggle multiple tasks simultaneously while meeting strict deadlines
Additionally, the role requires:
- Contributing to the development of best practice project management standards and quality assurance processes across IT deliveries
- Supporting internal/external teams with project management delivery advice as needed
Principal Tasks and Responsibilities
Delivery Management
- Shape, manage, and deliver IT projects using relevant methodologies and techniques
- Collaborate closely with stakeholders to align projects with business needs, fostering trust in IT as a supplier
- Plan and secure IT resources with internal capability leads and/or external suppliers
- Lead multi-skilled project teams, including third-party technical partners
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Key Activities
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Detailed IT project planning:
- Develop and maintain a detailed IT project plan
- Manage deliverables in line with the project plan
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Budget oversight:
- Resources, licence subscriptions, training, and hardware management
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Risk & issue management:
- Identify and manage the critical delivery path
- Record, prioritise, and escalate IT project issues as necessary
- Resolve cross-functional issues at the project level
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Scope & governance:
- Manage project scope and change control
- Track and escalate issues as required
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Stakeholder reporting:
- Liaise with and update project boards, business change managers, and senior IT leadership
- Monitor and report on project progress and performance
- facilitate evaluation and dissemination activities
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IT Project Management Capability Management
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Provide timely and effective IT project management services
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Support the evolution and enhancement of:
- Methodologies
- Toolsets
- Colleague skillsets, aligning with industry best practice and strategic trends
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Collaborate with IT teams and broader business stakeholders to ensure appropriate service delivery.
Performance Management
- Monitor and ensure adherence to agreed project performance criteria for CRH IT deliveries
- Generate performance statistics and prepare reports as required
Key Result Areas
✅ IT project deliveries: On track for cost efficiency, deadlines, quality, functionality, and customer satisfaction ✅ IT project management: Excellence in methods, processes, and templates ✅ Delivery effectiveness: Optimised efficiency in project management resources
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