Syneos Health Commercial Solutions
Senior Learning Advisor
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Senior Learning Advisor – Pharmaceutical/ Biotech Industry
You’re driven, resourceful, and above all else – remarkably smart.
The Senior Learning Advisor serves as a strategic learning partner, leading both the design alignment and execution of high-impact learning solutions for pharmaceutical customers. This role blends content leadership, customer engagement, and selective business development support to ensure solutions are both commercially relevant and operationally effective.
Acting as the Learning Strategist across projects, the Senior Learning Advisor partners closely with customers to:
- Assess capability needs
- Align on learning approaches
- Translate requirements into structured, outcome-driven solutions
From an execution perspective, the role is accountable for:
- Writing, developing, and implementing sold solutions
- Overseeing delivery
- Facilitating training sessions or train-the-trainer programs to ensure effective deployment and adoption.
Key Responsibilities
Learning Advisor Focus
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Lead Capability Needs Assessment
- Diagnose customer capability gaps through structured needs analysis
- Translate insights into clear, outcome-driven learning strategies and recommendations
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Design Learning Journeys & Roadmaps
- Develop cohesive learning pathways defining curriculum structure, modality mix, and sequencing to maximise engagement, application, and business impact
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Align Strategy with Customer Objectives
- Act as a strategic partner to customers
- Ensure all learning solutions remain closely aligned to project intent, commercial goals, and performance outcomes
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Oversee Content Development & Quality
- Lead development of high-impact, multi-modal learning solutions (digital, live, blended formats)
- Provide direction to writers and contribute directly to content creation
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Drive Delivery & Facilitation Excellence
- Facilitate learning sessions
- Enable customer teams via train-the-trainer approaches
- Ensure confident delivery and strong learner adoption
Business Development Contribution (Ad Hoc)
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Support Pitch & Proposal Activity
- Contribute to pitch development and proposal creation
- Partner with business development leads to shape compelling, customer-focused solutions
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Identify Customer Needs & Opportunities
- Provide insight into emerging customer needs and potential opportunities
- Help inform solution direction and approach
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Collaborate Across Teams
- Work with Solution Design, Delivery, and senior stakeholders
- Contribute to opportunity discussions to ensure alignment between proposed and delivered solutions
Essential Requirements
- Proven experience in learning, with:
- Strong knowledge of instructional design and adult learning principles within the pharmaceutical/ biotech industry (required)
- Proven experience in developing high-quality short-, medium-, and long-form content across various learning formats
- Ability to build trusted relationships while consistently aligning solutions to customer needs and business outcomes
- Highly organised, with the ability to manage multiple priorities and deliver high-quality outputs within timelines
- Strong ability to communicate complex ideas clearly and credibly, engaging customers and internal stakeholders
- Proactive in identifying challenges and implementing practical, effective solutions in a dynamic environment
- Advanced PowerPoint and writing capability, with experience in consulting or training environments
- Willingness to travel (~10%) to support customer engagements and key delivery activities
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Syneos Health fosters a diverse, inclusive, and authentic workplace. If your past experience doesn’t align perfectly, you’re encouraged to apply nonetheless. We welcome transferable skills from previous roles.
Join our Talent Network to stay connected with additional career opportunities.
Why Syneos Health?
We partner with industry experts to solve and execute against the toughest commercialization challenges facing global healthcare companies.
Our diverse and growing partnerships create a variety of career paths on our Commercial Operations and Leadership teams.
Join a game-changing, global company committed to creating better, smarter, faster ways to deliver biopharmaceutical therapies to patients.
Experience the satisfaction of knowing your everyday efforts are inspiring progress that improves patients’ lives worldwide.
Work Here Matters Everywhere
— How are you inspired to change lives?
Syneos Health companies are affirmative action / equal opportunity employers (Minorities / Females / Veterans / Disabled).
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