MCR Property Group
Senior Lettings & Property Manager
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Senior Lettings & Property Manager
Senior Lettings & Property Manager
Location: Manchester (office-based)
Duration: Permanent, Full-time
About MCR Property Group
MCR Property Group is a leading independent real estate investment and development company with a strong presence across the UK. Headquartered in London, Manchester, Birmingham, and Glasgow, our focus is on delivering new residential and industrial developments while actively managing a diverse property portfolio, including:
- Approximately 5,000 residential plots
- Commercial and industrial assets valued in excess of £2 billion
The Role
We’re seeking a proactive, organised Senior Lettings & Property Manager to oversee the lettings team in Manchester, managing a property portfolio across the Northwest. This role involves:
Key Responsibilities
- Managing occupancy levels and ensuring high standards of customer service to tenants and internal stakeholders.
- Onsite presence to handle property viewings, inspections, and admin duties, including scheduling appointments and maintaining records.
- First-point of contact for tenant queries, resolving disputes professionally, and contributing to a positive customer experience.
- Acting as a bridge between tenants, the lettings team, and block management, ensuring clear communication and smooth operations.
- Overseeing move-in/move-out processes, coordinating contractors/tradespeople, and delivering a seamless tenant experience.
- Providing flexible onsite support to meet operational demands, adapting as needed.
- Assisting with report preparation, record-keeeping, and administrative tasks.
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About You
We’re looking for a driven individual with a proven track record in lettings or property management, excelling in fast-paced, customer-facing environments. Ideally, you’ll have:
Skills & Experience
- Prior expertise in lettings or property management
- Ability to handle tenant queries expertly, maintaining calm and professionalism under pressure
- Strong customer service skills with empathy and problem-solving aptitude
- Exceptional organisation, multitasking, and ability to work autonomously or within a team
- High level of ownership, confidence, and ability to articulate clearly
- Proficiency in Microsoft Office (highly desirable)
- Familiarity with property management systems
- Excellent written and verbal communication skills, adaptable for diverse audiences (tenants, teams, contractors)
- Attention to detail and a proactive approach to resolving challenges
- Willingness to cover operational needs outside standard hours (flexibility required)
- Full UK driving license (essential for travel across sites)
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Salary & Locations
- Competitive salary: Circa £40,000 per annum (DOE – depending on experience)
- Primary location: Manchester (onsite role)
- Travel required: Regular visits to sites across the Northwest
MCR Benefits
- Pension scheme
- 23 days annual leave (increasing by 1 day/year up to a max of 25 days), plus bank holidays + birthday as an extra paid day
- Professional development opportunities
- Complimentary eye test voucher (or cost reimbursement)
If you’re ambitious, passionate about real estate, and ready to advance in your career with a growing property business, [apply today](insert application link)!
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