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Job Title: Senior eCommerce Manager
Location: East Sussex | Hybrid (Minimum 3 days per week in the office – Monday, Tuesday & Thursday preferred)
Our client is one of the UK's fastest-growing premium consumer brands, recognised for combining innovation, quality and exceptional customer experience. Backed by significant investment and enjoying continued commercial success, the business is entering an exciting new phase of growth with ambitious plans to expand both its digital capability and international presence. This newly created opportunity offers genuine ownership, autonomy and the chance to influence the future of a market-leading direct-to-consumer brand while working alongside an experienced digital leadership team.
The Senior eCommerce Manager will take ownership of the UK online trading strategy, driving commercial performance across an established and high-performing ecommerce operation. You'll work closely with senior stakeholders across Digital, CRM, Acquisition, Product and Content to maximise revenue, enhance the customer journey and identify new opportunities for growth. This role offers significant visibility across the business and provides a clear pathway towards future leadership as the digital function continues to evolve.
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Role Highlights
- Lead the commercial performance of the UK ecommerce store, focusing on revenue, conversion and customer retention.
- Build and deliver annual and seasonal trading calendars, product launches and promotional campaigns.
- Analyse daily trading performance, identifying opportunities to improve conversion, AOV and customer lifetime value.
- Work collaboratively with CRM, Acquisition and Content teams to deliver commercially aligned campaigns.
- Mentor an Ecommerce Executive while contributing to wider digital growth initiatives including CRO, subscriptions and merchandising.
You Will Need
- Proven experience within ecommerce trading, digital trading or DTC ecommerce.
- Strong commercial and analytical skills with confidence managing ecommerce KPIs.
- Experience creating trading calendars, forecasting demand and merchandising online product ranges.
- Previous experience working within premium consumer, lifestyle or retail brands.
- Excellent stakeholder management skills with the ability to thrive in a fast-paced, entrepreneurial environment.
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Why You'll Love It
- Join one of the UK's fastest-growing consumer brands with significant investment behind Digital and Ecommerce.
- Genuine ownership with the autonomy to influence commercial strategy and decision-making.
- Clear progression towards Head of Ecommerce as the business continues to grow.
- Work alongside an experienced digital leadership team committed to developing high-performing talent.
Our client is committed to promoting equality of opportunity for all employees and job applicants. In line with the Equality Act 2010, we strive to create and maintain a working environment in which everyone is able to make the best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.
Apply today to take the next step in your ecommerce career with a forward-thinking employer that values innovation, collaboration and commercial excellence.
Due to a high number of applicants, we are only able to respond to successful candidates.
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