IHG
Senior Manager, EMEAA Communications
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Ready to Shape the Narrative for One of the World's Leading Hospitality Companies
Ready to shape the narrative for one of the world's leading hospitality companies across a rich mix of countries, cultures and communities?
Due to an internal promotion, we're looking for a Senior Manager, Communications, Europe, Middle East, Asia & Africa (EMEAA) to lead strategic communications across a dynamic and diverse region and based in our Windsor HQ.
Working closely with senior leaders and teams across the business, you'll translate business priorities into compelling, market-relevant communications that inform, engage and inspire.
From developing integrated campaigns and executive communications to supporting major business initiatives and moments that matter, you'll help colleagues, owners and stakeholders understand where we're heading, why it matters and the role they play in our success. In doing so, you'll help protect and strengthen our reputation across the regions.
What You’ll Do
- Strategic Business Partnering: Partner with the CEO for EMEAA and key members of the Leadership Team, providing strategic communications counsel, developing compelling narratives, and supporting their communication priorities across the region.
- Integrated Communications: Lead the development and delivery of integrated communications programmes that bring business priorities to life. Shape clear, consistent messaging for colleagues, hotels and owners, supporting in-market initiatives, leadership visits, conferences and issues management.
- Channels & Engagement: Own and evolve EMEAA's internal communications channels and platforms, including embedding our new Microsoft Viva Suite, ensuring they remain engaging, effective and aligned to business priorities.
- Central Hub: Manage the central tools and resources that support Corporate Affairs across the region, from market narratives and key topic briefings to the regional crisis handbook.
- Cross-Functional Leadership: Act as a key connector across the organisation, bringing together global, regional and market stakeholders to align activity, share best practice and ensure a consistent approach to communications.
- Team Leadership: Lead, coach and develop a high-performing team, directly managing a small team.
- Measurement & Continuous Improvement: Evaluate the effectiveness of communications activity through data, insight and stakeholder feedback, using measurement to inform decisions, demonstrate impact and drive continuous improvement.
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What You’ll Bring
- Communications Expertise: Significant communications experience, spanning internal and external communications. Experience operating within a complex, matrixed organisation. Hospitality, travel or B2B experience would be advantageous.
- Strategic Influencing: Strong judgement and the ability to build credibility quickly, providing trusted advice and influencing stakeholders at all levels, from operational teams through to senior executives.
- Campaign Leadership: Proven experience developing, managing and delivering integrated communications strategies and multi-channel campaigns that drive engagement and business outcomes.
- People Leadership: Experience leading, coaching and developing individuals and managing external agency partners to deliver high-quality results.
- Collaboration & Relationship Building: A natural collaborator who thrives in a fast-paced, global environment and can successfully navigate and influence across a diverse stakeholder network.
If you're someone who can take complex topics and turn them into clear, compelling and audience-focused communications, we'd love to hear from you. Apply today.
Closing date for applications Tuesday 28th July 2026
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At IHG, We’ve Made a Promise
As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
Who We Are
At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.
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Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.
We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.
We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
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