hackajob
Senior Manager - Employee Relations
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Senior Manager - Employee Relations
Senior Manager, Employee Relations (12-Month Maternity Cover) – Dunnhumby Ltd
Partner Organisation: hackajob Job Location: EU markets (gap-friendly, flexible working options available)
About Dunnhumby Ltd
Dunnhumby is the global leader in Customer Data Science, partnering with top retailers and brands like Tesco, Coca-Cola, Nestlé, Unilever, and Metro. We combine deep expertise, advanced technology, and collaborative innovation to help clients grow while putting the customer at the heart of every decision.
We employ nearly 2,500 experts across Europe, Asia, Africa, and the Americas, driving transformative change in iconic businesses.
About the Role
Job Title: Senior Manager, Employee Relations (12-month maternity cover) Team: People (Employee Relations Centre of Excellence)
You’ll take on a strategic leadership role, shaping Dunnhumby’s approach to employee well-being, productivity, and growth. As the Senior Manager for Employee Relations, you will:
- Lead the EU-wide Employee Relations Centre of Excellence, ensuring workplace harmony, compliance, and operational excellence.
- Update and implement the employee relations roadmap, aligned with company values and global ambitions.
- Handle high-level workplace issues across multiple EU markets, resolving complex cases with precision and empathy.
- Anchulise ER data to build proactive strategies that enhance both employee satisfaction and manager effectiveness.
- Develop and deliver training programs to upskill the People team and managers on best-in-class employee relations practices.
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Key Responsibilities
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Strategic Leadership:
- Develop and execute a comprehensive employee relations roadmap, ensuring alignment with business goals.
- Drive culture change through initiatives that foster inclusion, engagement, and a positive work environment.
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Case & Policy Management:
- Lead resolve and investigate complex employee relations cases across multiple EU jurisdictions.
- Envise company policies, procedures, and frameworks to ensure legal compliance and best practice.
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Coaching & Development:
- Mentor People Business Partners, coaching them on high-level employee relations strategies and best practices.
- Lead training sessions, particularly for managers and leadership teams, on proactive ER management.
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Data-Driven Insights:
- Analyse ER metrics and employee feedback to enhance working experiences.
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Tactical & Operational Focus:
- Be ready to "roll up your sleeves" when required—we value hands-on problem-solving and agility.
What You’ll Bring
- Essential:
- Strong HR experience with EU-wide coverage (beyond UK-specific scopes).
- Proven track record handling sensitive, high-stakes employee relations cases.
- Coaching and mentoring expertise— capability to elevate teams’ skills.
- Love for leadership—ability to inspire confidence, guide change, and maintain trust.
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About Us
Why Our Culture Defies Expectations Dunnhumby is more than a leading Career Data Science store—we defy expectations with a culture that blends cutting-edge innovation with flexibility, freedom, and an inclusive ethos.
What You’ll Enjoy: ✅ Flexible scheduling—arrange your hours and location to suit your needs. ✅ Personal excitement—birthday off, remote options, and a home-working balance. ✅ Investment in digital transformation—the tools to work smarter, not harder. ✅ Diverse & inclusive culture—one of the world’s most bold communities, including:
- dh Gender Equality Network
- dh Proud LGBTQ+
- dh Family (Parents/Family Caregivers University)
- dh One (Race & Ethnicity Empowerment Network)
- dh Enabled (Disabled Community Network)
- dh Thrive (Wellbeing & Mental Health Support Group)
From onboarding to exit, we’re committed to enabling everyone—including your predecessors—to press "maximum." Let us know how we can tailor this hiring experience.
Flexible Working Policy: Our primary focus is on outcomes, not metrics. If remote/hybrid work or non-standard hours are important to you, discuss them up front with your recruiter—we’re open to exploring tailored solutions that fit both your career and personal life.
For privacy details, visit our Privacy Notice. Thank you for considering this opportunity to shift your career forward with us!
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