Deloitte
Senior Manager, Financial Services Strategy, Strategy & Business Design
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Join our market-leading Financial Services strategy consulting team at Monitor Deloitte, widely recognised by our clients for original insight and deep expertise.
Create impactful strategies
Our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including:
- Growth, corporate and business unit strategy
- New product development and market entry analysis
- Commercial analysis, modelling and business case construction
- Strategic operating model design and transformation
- Strategy input into and mobilisation of complex transformation programmes
- Senior executive and Board level problem solving and facilitation
What sets us apart
- End-to-end impact: We go beyond strategy design to shape and deliver transformation; working alongside clients through execution, not just recommendation.
- True cross-functional integration: Seamless collaboration across Risk, Technology, Operations, Actuarial and M&A to deliver strategy grounded in real-world constraints and opportunities.
- Deep sector specialism: A focused industry practice across banking, insurance, payments, with credibility across all sub-sectors. Learn from world class experts and work with UK’s leading FS companies.
- AI-enabled strategy and delivery: We help clients identify where AI can create measurable value; from proposition design and customer journeys to operational efficiency, risk management and scalable transformation.
- Entrepreneurial platform: Opportunity to shape propositions, build relationships, and contribute directly to growth.
- Build your brand: We invest in developing distinctive expertise, supporting you to grow a personal market profile while contributing to the continued growth of the practice.
Connect to your career at Deloitte
Deloitte drives progress. Using our vast range of expertise, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte?
It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
Connect to your opportunity
As a Senior Manager you will be shaping and delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be responsible for managing an engagement or major workstream in a large programme with routine senior oversight, effectively managing upwards and being seen as a trusted advisor to our clients. You will often be seen as a key point of review on all deliverables, manage day-to-day project workflow, and build trust with internal and external stakeholders, ensuring visibility, and rapidly escalating issues and requesting support, where needed. In addition, you will be responsible for developing a broader network of relationships across the business to support business development outside of your primary engagement. Beyond client work, you will be responsible for devoting time to coaching junior team members, support their wellbeing, and creating a culture that draws strength from diversity and inclusion.
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Client engagements are predominantly with organisations facing important, often profound, transitions. Engagements are typically driven by CEOs, business unit leaders, and other members of the senior management team. Client engagements may be as short as a few months, but can also evolve into multi-year, wide-ranging and transformative relationships. We not only bring our clients the insight and unconventional thinking that help them form strategies to anticipate disruption and respond to change - we also use our experience and knowledge to help them bring those strategies to life.
We have a rigorous, evidence-based analytical capability to help our clients solve their most pressing and complex issues. We help them reveal insight and deliver value through pragmatic recommendations. Our approach is to work collaboratively with our clients to understand the forces that are driving change, identify opportunities and enable them to develop and deliver solutions across their whole organisation.
As a Strategy Senior Manager your responsibilities will include:
- Oversight and delivery of high-quality outputs to the client to articulate strategy and drive understanding and buy-in from stakeholders.
- Leadership: Provides a vision for deliverables, guiding the team in structuring analysis, and independently leading multiple engagements from scoping through delivery.
- Tools, Skills & Frameworks: Maintains expert knowledge in the use of data, tools & frameworks and uses this to lead the team to find appropriate analytical approaches to solving client problems.
- Relationship Management: Working closely with clients and internal stakeholders, taking the lead in developing strong professional relationships and liaising with teams to deliver a seamless client experience.
- Analysis & Insights: Leading execution of rigorous and insightful analysis to build an evidence base to support strategy development and change.
- Team Management: Supports team members in developing against their objectives, fostering a team environment that builds accountability and commitment.
- Communication: Mastery of communication, demonstrating critical thinking and concise structuring/hypothesis-based storytelling.
- Practice Development: Takes on leading roles within the practice, managing time and resources to ensure the right level of input into practice development initiatives in parallel to client delivery.
- Business Development: Taking a leadership role in the management of practice and business development.
- Continuous Learning: Proactively identifies relevant business trends, economic forces, and industry practices that can be confidently discussed with leadership and client stakeholders.
- Mentoring & Coaching: Actively supports team members and colleagues, leading by example and ensuring there are regular check-ins on wellbeing.
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Connect to your skills and professional experience
To be successful in the role, candidates should bring strong, proven strategy skills and experience in management consulting or equivalent. Candidates should demonstrate a background in financial services. As a Senior Manager, you must have:
- A strong academic record, an undergraduate degree or equivalent.
- Proven direct experience in strategy consulting in the financial services industry with a consulting firm, or as part of an in-house strategy, corporate development or transformation team.
- Proven experience of working directly in Insurance (particularly Life and Pensions), or Banking, with a desire to build a career in these areas.
- A strong understanding of Insurance and/or Banking and the underlying customers, propositions, economics and regulatory landscape
- Proven track record of inspiring and leading teams through complex engagements to successfully deliver strategic initiatives within an organisation.
- Strong ability to construct and evidence strategic arguments, with creativity in identifying evidence sources to support your positions. Including with the use of approved AI tools
- Ability to work independently and be a self-starter.
- Superior verbal and written communication skills.
- Exceptional time management skills to manage competing priorities, across client service, practice development, and business development responsibilities.
- Proven ability to deliver the full cycle of project management accountabilities.
- Experience with problem diagnosis, solution development, client communications, decision making facilitation, documentation, stakeholder management, project profitability, and team leadership.
We are looking for applicants who can clearly demonstrate the following:
- Outstanding records of academic/professional achievement.
- Industry or sector-specific or equivalent qualifications (e.g. completion of courses or relevant certificates).
- Strong record of leadership in an academic, professional, and/or extracurricular setting.
- Strong commitment to professional and client service excellence.
- Strong critical thinking skills, analytical abilities, and the capacity for lateral/creative thinking to solve ambiguous problems.
- An entrepreneurial spirit with experience in business development.
- Ability to anticipate the long-term impact of decisions and take a broad approach to problem solving.
- Demonstrated experience making a positive impact in their work and communities.
Connect to your business - Strategy, Risk & Transactions Advisory
In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference.
Strategy and Business Design
The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that’s launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects.
For a full job description, please visit our online Deloitte Careers portal.
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