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Medtronic

Senior Manager, Market & Customer Intelligence

Lisbon
£86.1k – £129.3k/yr
Posted 1 day ago
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Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

Medtronic’s Enterprise Accounts & Integrated Health Solutions (EA&IHS) focuses on transforming healthcare through long-term partnerships that go beyond devices—bringing together services, solutions, digital tools, and data. Within this space, the Senior Manager, Market & Customer Intelligence plays an important role in turning strategy into action.

In this role, you will lead and scale a high-impact intelligence program across Medtronic EurAsia. The role focuses on transforming market and customer insights into actionable, decision-ready intelligence, while embedding a unified capability across countries and functions. It also bridges business objectives and AI-driven data solutions, translating commercial needs into actionable data insights.

The position offers strong visibility and impact on customer engagement, portfolio decisions, and regional strategy. This is a remote role, but you must be willing to travel across the Western Europe region 20–30% of the time.

Responsibilities may include the following and other duties may be assigned:

  • Lead and own the Market & Customer Intelligence Program, translating pilot learnings into a scalable operating model and governance framework
  • Drive the 12–18-month rollout roadmap across functions, countries, and use cases
  • Run monthly, quarterly, and annual intelligence cycles, synthesizing inputs into clear, actionable insights
  • Integrate signals from multiple sources into coherent, decision-ready narratives
  • Ensure high-quality standards, consistency of frameworks, and relevance to business decisions
  • Drive adoption across teams through enablement, support, and stakeholder engagement
  • Track KPIs, identify gaps, and continuously improve processes to establish the capability as a trusted enterprise asset

Required Knowledge and Experience:

  • Advanced degree in business, healthcare, economics, engineering, or a related field
  • Significant experience in strategy, intelligence, consulting, commercial operations, or healthcare transformation
  • Proven track record of leading large, cross-functional and multi-country programs
  • Strong understanding of AI-driven analytics, machine learning concepts, and data management principles (e.g., data lakes/warehouses)
  • Excellent strategic thinking, with the ability to translate business needs into AI-enabled solutions and clear, structured insights
  • Strong stakeholder management skills, with experience influencing senior leaders and scaling initiatives from pilot to business-as-usual; fluent in English (additional languages are a plus)

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Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Recruitment Fraud Alert

We are aware of phishing scams targeting job seekers. Please keep the following in mind:

  • Apply only through official Medtronic channels.
  • All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
  • Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate.
  • If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments.
  • If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees' lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Pay range / Rango salarial / Intervalo salarial /Fascia retributiva / Tranche de salaire / Gehaltsband / Salaribereik:

  • Germany: 108,000.00 EUR - 162,000.00 EUR
  • Ireland: 103,680.00 EUR - 155,520.00 EUR
  • Italy: 83,200.00 EUR - 124,800.00 EUR
  • Netherlands: 108,000.00 EUR - 162,000.00 EUR
  • Portugal: 66,400.00 EUR - 99,600.00 EUR
  • Spain: 79,200.00 EUR - 118,800.00 EUR
  • United Kingdom: 86,160.00 GBP - 129,240.00 GBP

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.

Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes.

Our industry leadership comes from the passion and ingenuity of our people. That’s who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

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This life-changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will…

  • Build a better future, amplifying your impact on the causes that matter to you and the world
  • Grow a career reflective of your passion and abilities
  • Connect to a dynamic and inclusive culture that welcomes the challenge of life-long learning

These commitments set our team apart from the rest:

  • Experiences that put people first. Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
  • Life-transforming technologies. No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
  • Better outcomes for our world. Here, it’s about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
  • Insight-driven care. Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care

Equal Employment Opportunity Statement

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.

For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.

This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here.

For updates on job applications, please go to the candidate login page and sign in to check your application status. If you need assistance completing your application please email AskHR@medtronic.com To request removal of your personal information from our systems please email RS.HRCompliance@medtronic.com.

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Skills

Market Intelligence
Customer Intelligence
Strategic Thinking
Stakeholder Management
AI-Driven Analytics
Machine Learning Concepts
Data Management
Program Management
Commercial Operations
Healthcare Transformation
Cross-functional Leadership
Governance Frameworks
KPI Tracking
Business Strategy
Data Synthesis
English Fluency

Location

Meerbusch, North Rhine-Westphalia, Germany

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