Everpure
Senior Manager of Innovation, Advanced Services - US/EMEA
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Senior Manager, Solution Innovation, Advanced Services
Location: London, United Kingdom. Or RTP, North Carolina. Or New York. Or Prague.
Role scope: Global
Level: M4
About Everpure
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work that changes the world is what the tech industry was founded on. If you’re ready to seize the endless opportunities and leave your mark, come join us.
The Role
The Senior Manager of Solution Innovation leads the identification, validation, and maturation of new service concepts aligned to Everpure’s Customer Experience Portfolio strategy. This role is responsible for building and leading a high-performing team of Practice Solution Architects, driving outcome-based service innovation that accelerates enterprise growth and customer transformation.
This organization focuses on validating customer demand, shaping solution requirements, and proving service concepts through customer engagement, pilots, and innovation cycles. The team also provides practice-level expertise to support strategic pre-sales engagements and complex service delivery scenarios.
You will operate at the intersection of portfolio strategy, customer engagement, sales, and delivery, ensuring new solutions are validated, refined, and positioned for operationalization. This role requires strong leadership, a services product mindset, and the ability to align portfolio, sales, product, and delivery organizations around measurable business outcomes.
Key Responsibilities
- Lead the Advanced Services Solution Innovation function, translating portfolio strategy into validated service concepts and customer-focused technical solutions
- Manage and develop a team of Practice Solution Architects aligned to key solution domains and business priorities
- Drive service innovation through structured ideation, validation, customer pilots, and feedback-driven refinement
- Align solution innovation to Everpure strategy, CX Portfolio priorities, and customer demand signals
- Partner with Sales, Field Solution Architects, and Delivery teams to support strategic opportunities requiring deep practice expertise
- Provide practice-level leadership and technical authority for complex customer engagements, helping shape service requirements and solution approaches
- Define and measure innovation success through adoption, deal influence, customer outcomes, and revenue impact
- Collaborate with Services Engineering and Delivery organizations to transition validated concepts into operationally supported offerings
- Foster a culture of innovation, customer engagement, domain expertise, accountability, and continuous improvement
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What You Bring
- Experience leading teams within professional services, solution architecture, consulting, or innovation organizations
- Strong background in enterprise technology, transformation programs, or strategic customer engagements
- Experience validating new solutions or services through customer engagement, pilots, and real-world feedback
- Ability to operate across strategy and execution, translating business priorities into customer-focused solutions
- Strong stakeholder management skills across sales, portfolio, product, engineering, and delivery teams
- Experience supporting complex enterprise opportunities through solution leadership and domain expertise
- Commercial awareness, including services growth, customer adoption, and business outcomes
- Broad technical understanding across enterprise infrastructure, cloud, data, AI, and cyber resilience
- Strong customer-facing presence with the ability to engage senior stakeholders and influence direction
- A bias toward action, innovation, and measurable outcomes
What Success Looks Like
- A strong pipeline of validated service concepts aligned to customer demand and enterprise priorities
- Successful customer pilots that demonstrate measurable business value and inform future service investments
- Increased influence on strategic opportunities through practice expertise and customer engagement
- Strong alignment between customer demand, portfolio strategy, and service innovation priorities
- Measurable adoption and business impact from newly introduced services
- High-performing Practice Solution Architects recognized as trusted advisors across sales, delivery, and customer organizations
- Clear visibility of innovation outcomes through adoption, revenue influence, customer success, and strategic impact metrics
Why This Role
This is a critical leadership role shaping the future of Advanced Services at Everpure. You will build and lead a new solution innovation capability, bringing service development closer to customers, sales, and delivery teams through pilots, validation, and practice expertise.
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You will help define how Everpure identifies, validates, and evolves new services, ensuring innovation is aligned to customer outcomes, enterprise priorities, and measurable business impact.
What You Can Expect From Us
Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
Accommodations And Accessibility
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
Our Commitment To a Strong And Inclusive Team
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
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