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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Manager, Reputational Risk.
Global Enterprise Risk Management (ERM) is a sub function of Group Risk and Compliance. Its purpose is to make sure HSBC is equipped with a coherent Risk Management Framework, Risk Taxonomy and the tools to enable it to understand and operate within its Global Risk Appetite and effectively manage its overall risk position. It seeks to strengthen the risk culture across the organisation through driving consistent risk management practices across our businesses and functions at global, regional and market level. ERM achieves this through robust oversight and stewardship of the end-to-end processes, risks, and controls ensuring it complies with risk, business and regulatory priorities. Enabling the bank to grow safely, be forward looking, and meet its strategic objectives.
The Group Reputational Risk team is accountable for leading the end-to-end Group approach to Reputational Risk Management, shaping the bank’s framework through clear governance, decision pathways and escalation protocols, and providing policy interpretation and enterprise-wide guidance to ensure consistent application and robust challenge across the bank. They drive the identification, assessment and ongoing monitoring of reputational and emerging risks from internal and external sources, steer and track mitigation actions, keep senior management informed, and ensure decisive escalation and resolution of material issues.
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As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
- Identify and propose management of emerging reputational risks as directed. Maintaining awareness of operational risk and minimise the likelihood of it occurring, including its identification, assessment, mitigation and control, loss identification and reporting in accordance with the HSBC risk management.
- Advise on application of reputational risk policy, and work with the 1LOD (1st line of defence) on policy implementation and relevant controls.
- Deliver enterprise risk reporting and disclosure outputs in line with the agreed strategy and standards, ensuring accurate, timely, and consistent reporting of risk profile, risk appetite position, and governance narrative.
- Produce and coordinate high-quality executive materials such as packs, dashboards, committee papers, briefings and talking points for senior forums. Ensuring clear messaging, traceable data, and adherence to templates and governance requirements.
- Analyse and synthesize reputational risk cases and information (including macro, geopolitical, regulatory and strategic context) to draft concise insights, highlight key movements, and propose areas for challenge—supporting businesses, functions and risk stewards with evidence-based advice.
- Manage day-to-day stakeholder coordination across businesses, functions, Risk and Compliance
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To be successful in this role you should meet the following requirements:
- Strong understanding of reputational risk and the way it is managed in financial services.
- Deep understanding of banking business model, products and key reputational risk drivers.
- Ability to lead and promote a strong risk control culture and continually improve risk awareness.
- Proven ability to develop networks with key stakeholders and support a multi-locational team of professionals.
- Ability to rapidly understand complex issues and translate them into clear, decision-useful insights and advice.
- Strong attention to detail, with the ability to create written materials such as MI to a high standard of attention and quality control.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.
We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com
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