Novatus
Senior Manager - Strategy & Operations
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Senior Manager - Strategy & Operations
Senior Manager in Financial Services Transformation
Job Overview
Novatus are seeking a versatile, skilled, and experienced Senior Manager to lead the delivery of complex strategic and transformation engagements across Financial Services.
Working closely with senior leadership and client stakeholders, you will take full ownership of client engagements, shaping, delivering, and embedding practical, high-impact solutions across strategy, operations, risk, compliance, and technology-enabled change.
As a Senior Manager, you will operate with autonomy, leading multiple workstreams or programmes, acting as a trusted advisor to clients while driving measurable business outcomes. Your focus will include Target Operating Model (TOM) design, end-to-end business transformation, and growth initiatives to expand client accounts—all while contributing to the firm’s cultural and strategic priorities.
Key Responsibilities
Client Delivery & Engagement Ownership
- Lead end-to-end project and programme delivery, including scope management, timelines, commercials, and senior stakeholder engagement.
- Serve as a trusted advisor, providing strategic guidance and leading complex transformation initiatives trusted by clients.
- Design and implement Target Operating Models (TOM) to ensure alignment with strategic objectives and deliver tangible business results.
- Drive large-scale business transformations across strategy, operations, and technology.
- Conduct business analysis, process reviews, and diagnostics to identify optimisation opportunities.
- Translate strategic objectives into actionable execution plans and roadmaps.
- Oversee cross-functional teams to deliver sustainable change, while proactively managing risks and dependencies.
Strategy & Operations Expertise
- Apply deep expertise in strategy and operations to solve challenging business problems.
- Develop and execute transformation roadmaps aligned with market dynamics and client needs.
- Lead assessments of processes, governance, technology, and organisational design, leveraging data-driven insights for recommendations and decision-making.
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Business Development & Account Growth
- Foster strategic relationships with clients to support account growth and expansion.
- Identify, validate, and develop new business opportunities, working alongside firm leadership.
- Contribute to proposal development, client pitches, and thought leadership initiatives.
Leadership & People Development
- Lead, coach, and mentor managers and junior team members to drive professional growth.
- Provide performance feedback and cultivate an inclusive, high-performing culture.
- Actively invest in the development of future leaders within the firm.
Internal & Cultural Contribution
- Engage in internal initiatives, such as Learning & Development, market insights, and innovation.
- Support the firm’s culture, values, and methodologies while refining delivery approaches.
About You
- Qualification: Bachelor’s degree or equivalent experience.
- Experience: 7+ years in management consulting, strategy consulting, or in-house transformation roles, with a track record in Financial Services.
- TOMS & Strategy: Expertise in TOM design, business transformation delivery, and strategy execution.
- Project Management: Proven ability to manage programmes, risk, and stakeholder engagement.
- Business Development: Experience in identifying opportunities, contributing to account growth, and shaping proposals.
- Analytical Skills: Strong proficiency in data analysis, problem-solving, and business case development.
- Soft Skills: Excellent communication, facilitation, and leadership in fast-paced environments.
- Tools: Familiarity with PowerPoint, Excel, and data visualisation tools.
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Why Join Novatus?
Work Across Disciplines
Grow a broader skillset across finance, technology, and operations—as your expertise spans all disciplines.
Solve Impactful Problems
Tackle complex challenges, with direct results shaping the future of organisations.
Collaborative, Flat Structure
Work flat, seeing the direct impact of your decisions, valued contributions, and daily visibility in senior leadership.
Culture of Ownership
A place for builders: those who thrive on results, accountability, and business growth.
Perks & Benefits
- Private medical insurance (AXA) – covers mental health, dental, GP access.
- Life insurance (Unum) up to 4× salary + Help@Hand support (GP, therapy, wellness).
- Childcare & nursery benefits (YellowNest).
- Employee Assistance Programme.
- Enhanced parental leave (maternity/paternity).
- Professional qualifications sponsorship.
- Accelerated career progression based on performance, not tenure.
- Flexible hours & choosing work locations with core collaboration times.
- Paid volunteering leave, gym discounts, bi-annual socials, and office amenities.
Diversity & Equal Opportunities
Novatus is committed to equality under the UK’s Equality Act 2010, investing in fairness for all—guaranteeing your skills and background are valued. Reasonable adjustments are available; contact HR if you require support.
Privacy Statement
By applying, you consent to personal data processing in line with Novatus’ Privacy Policy.
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