Bank of England
Senior Manager, Technology Risk in TECHNOLOGY OCIO
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Senior Manager, Technology Risk in Technology OCIO, Technology Directorate
Permanent
Full time
Location - Leeds or London
The Technology Risk, Audit and Quality Manager leads the delivery and continual improvement of Technology’s risk management, audit coordination and quality management arrangements, ensuring that operational, control and assurance obligations are met in a structured, effective and business-focused way. The role protects the interests of the CIO and Technology leadership by providing clear oversight, challenge, reporting and practical guidance that strengthens control effectiveness, supports audit success and embeds a culture of quality and continuous improvement across Technology. This role holder will lead and develop specialist teams comprising of eight colleagues in total, responsible for Technology risk, audit and quality management activities. Ensuring clear priorities, effective resource management, capability development and the delivery of high-quality outcomes aligned to Technology's strategic objectives.
Key Responsibilities
- Own and develop the Technology risk management framework, ensuring risks, controls, mitigation activities and reporting are identified, maintained and tracked in line with Bank-wide requirements.
- Provide leadership and oversight for Technology’s audit activity, coordinating internal and external audits, supporting smooth fieldwork, reviewing findings, challenging outcomes where appropriate and driving timely closure of actions.
- Lead and strengthen quality management across Technology by embedding standards, reviewing quality outcomes, identifying improvement opportunities and promoting a culture where quality is a shared responsibility.
- Ownership/Secretariat for the Technology Risk Committee and Technology Risk Board ensuring effective oversight of risk exposure, escalation of material issues and informed decision making.
- Represent Technology at relevant governance forums, committees and stakeholder meetings, providing clear, proportionate and audience-appropriate reporting, challenge and advice.
- Provide expert guidance to senior management, service owners and federated risk representatives on risk prioritisation, control effectiveness, remediation planning and assurance expectations.
- Ensure high-quality management information is produced to support decision-making, governance, audit responses and continuous improvement activity.
- Maintain a directorate-wide view of operational, strategic and emerging technology risks, translating technical detail into clear business impacts and recommended actions.
- Contribute to the development of a strong risk and quality culture across Technology through coaching, communication, education and pragmatic support.
- Keep abreast of changes in technology operations, risk frameworks, regulatory expectations and quality practices to ensure the role remains effective and forward-looking.
Role Requirements
Minimum Requirements
- Demonstrable experience of leading / responsibility for technology operational risk management including devising / adapting a working model to ensure that operational risk requirements were met and proven to risk governance across an organisation.
- Practical understanding of how technology services are managed, including controls, risks, issues, dependencies, change, incidents, service management, infrastructure or application environment
- Full knowledge of Risk frameworks, industry approaches to risk management and operational risk governance.
- Strong experience and understanding at a technical level of service construct, operational requirements and future technologies used to provide enterprise IT. Full working knowledge of each stage of the Service Delivery Lifecycle and ITIL
- Experience supporting, coordinating or responding to internal or external audits, including evidence gathering, stakeholder engagement, management responses and action tracking.
- Experience of assuring quality delivery and able to articulate where, why and how quality control can be incorporated effectively in IT delivery and operations.
- Ability to work independently, escalate appropriately and make pragmatic risk-based recommendations.
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Essential experience and knowledge
- Strong experience of managing technology operational risk in a structured environment, including risk controls, issues, mitigation planning and governance reporting.
- Practical experience of internal and external audit processes, including evidence coordination, management responses, action tracking and closure.
- Good understanding of technology service operations, delivery lifecycles, infrastructure, dependencies and operational control environments.
- Ability to interpret and apply risk frameworks, policies, standards and regulatory requirements to technology operations.
- Strong analytical skills, with the ability to assimilate complex information and identify the wider risk, control and quality implications.
- Excellent written and verbal communication skills, with the ability to adapt messaging for technical teams, operational forums and senior stakeholders.
- Proven ability to provide constructive challenge, influence outcomes and maintain strong working relationships across multiple stakeholder groups.
- Experience of producing clear, structured and high-quality documentation, reports and management information.
- Ability to manage competing priorities, work with autonomy and operate effectively in a changing and time-pressured environment.
Desirable
- Industry-recognised qualifications or knowledge in risk, audit, governance or quality disciplines, such as COBIT, TOGAF, CRISC or CISA.
- UK Corporate Governance Code knowledge with respect to risk and audit.
- Working knowledge of GRC tooling and structured risk reporting.
- Experience of quality management frameworks, quality assurance approaches or continuous improvement activity within Technology functions.
- Experience of coaching or mentoring colleagues and supporting federated or distributed risk and quality communities.
This is a people management role.
You will be responsible for day to day management of the team and for defining roles and responsibilities. You will develop your team through sharing information effectively, coaching and communicating a clear vision to ensure that your staff are productive, engaged and motivated to deliver the area's aims. This will include setting clear goals and smart stretching objectives that are aligned to those of the team, division and directorate. You will also be responsible for managing all staff-related matters that may arise including performance, absence and sickness.
Number of people in the team: 8
Our Approach to Inclusion
The Bank values diversity, equity and inclusion. We play a key role in maintaining monetary and financial stability, and to do that effectively, we believe we need a workforce that reflects the society we serve.
At the Bank of England, we want all colleagues to feel valued and respected, so we're working hard to build an inclusive culture which supports people from all backgrounds and communities to be at their best at work. We celebrate all forms of diversity, including (but not limited to) age, disability, ethnicity, gender, gender identity, race, religion, sexual orientation and socioeconomic status. We believe that it’s by drawing on different perspectives and experiences that we’ll continue to make the best decisions for the public.
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We welcome applications from individuals who work flexibly, including job shares and part time working patterns. We've also partnered with external organisations to support us in making adjustments for candidates and employees in the recruitment process where they're needed.
For most roles where work can be carried out at home, we aim for colleagues to spend half of their time in the office, with a minimum of 50% per month. Subject to that minimum requirement, individuals and managers should work together to find what works best for them, their team and stakeholders.
Finally, we're proud to be a member of the Disability Confident Scheme. If you wish to apply under this scheme, you should check the box in the ‘Candidate Personal Information’ under the ‘Disability Confident Scheme’ section of the application.
Salary and Benefits Information
We encourage flexible working, part time working and job share arrangements. Part time salary and benefits will be on a pro-rated basis as appropriate.
This role offers a salary of:
London: £90,640 - £101,970
Leeds: £81,600 - £91,800
In addition, we also offer a comprehensive benefits package as detailed below:
- Currently a non-contributory, career average pension giving you a guaranteed retirement benefit of 1/80th of your annual salary for every year worked. There is the option to increase your pension (to 1/65th) or decrease (to 1/105th) in exchange for salary through our flexible benefits programme each year. The Bank has the discretion to vary standard accrual rates and dial up and dial down rates at any time and to withdraw dial up and dial down options at any time.
- A discretionary performance award based on a current award pool.
- An 8% benefits allowance with the option to take as salary or purchase a wide range of flexible benefits.
- 26 days’ annual leave with option to buy up to 12 additional days through flexible benefits.
- Private medical insurance and income protection.
National Security Vetting Process
Employment in this role will be subject to the National Security Vetting clearance process (and typically can take between 6 to 12 weeks post offer) and the passing of additional Bank security checks in accordance with the Bank policy. Further information regarding the vetting and security clearance requirements for the role will be provided to the successful applicant, and information about how the Bank processes personal data for these purposes, is set out in the Bank's Privacy Notice.
The Bank of England welcomes applications from all candidates, but as a UK Visas and Immigration (UKVI) approved sponsor, we have a responsibility to comply with the Immigration Rules and guidance. As such, our ability to employ individuals who require sponsorship for immigration purposes is limited. The Bank cannot guarantee that you and / or the role you are applying for will be eligible for sponsorship and that any application made to UKVI will be successful. Eligibility will therefore be considered on a case by case basis.
The Application Process
Important: Please ensure that you complete the ‘work history’ section and answer ALL the application questions fully. All candidate applications are anonymised to ensure that our hiring managers will not be able to see your personal information,
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