NewDay
Senior Manager, Transactional Fraud Strategy
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At NewDay
Our Fraud teams play a critical role in protecting our customers and business from evolving fraud threats. As Senior Manager, Transactional Fraud Strategy, you'll lead a team responsible for identifying emerging fraud trends, developing effective prevention strategies and enhancing our fraud capabilities across the customer lifecycle.
You'll combine analytical expertise, leadership, and stakeholder management to drive fraud performance, support strategic change initiatives, and help shape the future direction of transactional fraud at NewDay.
How You'll Contribute
- Lead, coach, and develop a team of fraud analysts, creating a high-performing culture and building analytical capability across the function.
- Develop, implement, and optimize transactional fraud strategies, using data and insight to identify emerging threats and reduce fraud losses.
- Partner with teams across Fraud, Operations, Technology, Product, Risk, and Change to deliver effective fraud controls while balancing customer experience and commercial outcomes.
- Work closely with the Fraud Platform team to enhance fraud detection capabilities and support key transformation initiatives, including card platform migration activity.
- Build strong internal and external relationships, using industry insight and thought leadership to influence fraud strategy and support business objectives.
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Requirements
- Proven experience within Transactional Fraud Strategy in Financial Services.
- Strong analytical capability, with experience using data to develop fraud strategies and deliver actionable insights.
- Experience working with fraud detection, prevention, or decisioning systems.
- Previous people leadership experience, with the ability to coach and develop high-performing teams.
- Strong stakeholder management and communication skills, with experience working across multiple business functions.
- Commercial awareness and the ability to balance fraud risk, customer outcomes, and business performance.
It's a Plus If You Also Have These Skills
- Credit Card or Retail Finance experience.
- Knowledge of end-to-end card processing and payment fraud.
- Experience working on large-scale transformation, migration, or technology change programs.
- Exposure to Fraud Intelligence activities, industry forums, or external fraud networks.
- Experience partnering with fraud platform or technology teams to enhance fraud capabilities.
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Externally this role could be known as Senior Fraud Strategy Manager, Fraud Strategy Manager, Fraud Risk Strategy Manager, Transactional Fraud Manager, Fraud Prevention Manager, Fraud Analytics Manager.
Hybrid
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At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
Permanent
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