How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Team - Vitality Programme and Engagement
Working Pattern
- Hybrid - 2 days per week in the Vitality London Office. Full time, 37.5 hours per week.
We are happy to discuss flexible working!
Top 3 skills needed for this role:
- Proven customer engagement and retention marketing experience
- Strong partner campaign delivery and optimisation
- Demonstrated member communications and engagement strategy execution
What this role is all about:
Join Vitality’s Programme & Engagement Marketing team and play an important role in delivering marketing campaigns that help members get more value from the Vitality programme. Working across engagement, retention and partner-led activity, this role translates strategy into impactful communications and initiatives. Working closely with colleagues and external partners to increase engagement, raise programme awareness and strengthen member loyalty.
Key Actions
- Responsible for implementing the Vitality programme and engagement marketing strategy as set out by Director and Head of the team
- Plan and operationally coordinate activities across a varied portfolio of campaigns and initiatives to keep momentum and deliver against timelines, to ensure a quality customer experience and high level of customer understanding
- Responsible for co-ordinating and briefing all the key supporting channels and teams needed to execute brilliantly against the Vitality programme and engagement strategy including content and social, design and copy, digital product, CRM and external agencies and our Vitality partners. Working with other teams in the business to ensure quality standards and deadlines are adhered to
- Own communications relating to product changes and updates for example; communicating new Vitality partners, points changes, partner removals
- Maintain relationship with our Vitality partners and suppliers, ensuring we our optimising marketing opportunities with them and where they are incorporating the Vitality brand into their own material that they adhere to brand guidelines
- Building and maintaining strong relationships with key stakeholders including Vitality Operations, Servicing, Retention and Distribution, Enterprise and the broader Marketing team
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What do you need to thrive?
- Degree-level education or equivalent relevant experience
- Proven experience in a marketing role within a dynamic business environment
- Experience planning, managing and delivering marketing campaigns and projects
- Strong written communication skills, with the ability to create clear and concise customer communications and briefs
- Experience translating complex products or technical concepts into customer-friendly messaging
- Excellent stakeholder management and relationship-building skills
- A collaborative approach and the ability to work effectively across multiple teams
Get help with your application
Your very own career expert that helps elevate your application to the next level.
So, what’s in it for you?
- Bonus Schemes - A bonus that regularly rewards you for your performance
- A pension of up to 12% - We will match your contributions up to 6% of your salary
- Our award-winning Vitality health insurance - With its own set of rewards and benefits
- Life Assurance - Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
- Help you to be the healthiest you’ve ever been
- Create an environment that embraces you as you are and enables you to be your best self
- Give you flexibility on how, where and when you work
- Help you advance your career by playing you to your strengths
- Give you a voice to help our business grow and make Vitality a great place to be
- Give you the space to try, fail and learn
- Provide a healthy balance of challenge and support
- Recognise and reward you with a competitive salary and amazing benefits
- Be there for you when you need us
- Provide opportunities for you to be a force for good in society
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location