ScottishPower
Senior Marketing Manager
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ScottishPower HQ, Glasgow (hybrid)
Salary up to £59,000 + excellent benefits
6-month Fixed term contract
Closing date: Monday 3rd of August 2026
Help us create a better future, quicker!
The Senior Marketing Manager will lead and deliver the day-to-day business strategy for our domestic energy tariff renewals plus a range of other multi-channel customer communications, ensuring customer clarity, required business outcomes, and legal & regulatory compliance.
The Senior Marketing Manager will define and project manage the day-to-day strategy, changes, and prioritisation of work in a diverse and highly challenging market. You will create and deliver a robust retention strategy that meets our regulatory obligations whilst creating seamless customer journeys. You will liaise with cross-business stakeholders and work with our Regulatory and Legal teams to ensure compliance and deliver best-in-class communications.
What You’ll Be Doing
- Play an active part in delivering Marketing’s Strategy acting as an agent for change and a point of innovation and creativity
- Challenge established practices and procedures and incorporate best practice from other sectors and competitors, ensuring simple and easy-to-understand customer communications that have a digital experience at their core
- Lead on high-profile projects and strategic initiatives that have an impact on customer retention
- Ensure changes help to minimise losses, increase value from existing customers, are accessible to vulnerable customers, and project key Customer Business brand values
- Manage stakeholders at all levels, including Director and COE level when required
- Where layout and design enhancements are required, manage the full creative development process with internal and/or external marketing agencies, ensuring all internal stakeholders are managed effectively and appropriate sign-off is secured for marketing activity
- Optimise the efficiency and effectiveness of all communications activity by implementing reporting and evaluation processes, and plan communication changes and enhancements as necessary based on correspondence performance
- Design communications that cater for all sections of our customer base, that incorporate plain language principles and meet vulnerability needs
- Deputise for the Senior Communications Manager (Domestic) when required and represent the Marketing department as a marketing expert to senior internal and external stakeholders as required
- Use the benefit of their experience to provide mentoring and support to Marketing Manager colleagues as required
- Effectively manage the budget tasks, maximising cost efficiencies for both internal and external suppliers
- Respond quickly and effectively to competitor activity and business opportunities as they arise
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What You’ll Bring
- Educated to degree level or equivalent professional qualification
- At least 5 years Marketing experience
- Proven track record of delivery in a Direct Marketing communications environment
- Proven track record of managing below-the-line campaigns
- Experience of coordinating and leading cross-business project teams
- Excellent change management skills
- Excellent at multi-tasking
- Excellent communication skills
- Experience of communicating and influencing at a senior level
- Experience of dealing with key external bodies
- Self-motivated
- Numerate and analytical
- PC Literate
Minimum Criteria
- Demonstrable track record of effective communication and persuasion both written and verbally
- Proven ability to influence senior decision makers both within company and externally
- Confidence in challenging convention with ability to influence cross-functional teams and build relationships
- Ability to manage a complex set of parallel and overlapping issues (policy, technology, business processes, customer behaviour) and to synthesise into a few clear and actionable ideas and opportunities
What’s In It For You
As well as a competitive salary which is reviewed annually, you can also enjoy a number of other benefits. With our pension scheme, we’ll double match your contribution up to a company contribution of 10%.
Benefits
At ScottishPower, we believe it’s the little things we do in life that make a big difference. From helping you look after your family’s wellbeing, save for your future, and take personal steps for climate action – our benefits are designed to help you do just that - so that you have everything you need to take care of your world – today and tomorrow. That’s why our benefits include:
- 36 days annual leave
- Holiday purchase – perfect your work/life balance with extra annual leave
- Share Incentive Plan and Sharesave Scheme
- Payroll giving and charity matched funding
- Technology Vouchers – save more and spread the cost of your technology purposes
- Count us in – pledge to reduce carbon emissions and help fight climate change
- Electric Vehicle Schemes – to help you transition to green/clean driving
- Cycle to Work scheme and public transport season ticket loans
- Options to purchase dental insurance, private medical insurance, health cash plan, and annual health assessments
- Life Assurance (4x salary)
- Access to ‘nudge’ financial wellbeing support
- Plus shopping, leisure, restaurant, and gym discounts, and unique employee deals on travel insurance and more
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Why ScottishPower
ScottishPower is part of the Iberdrola Group, one of the world’s largest integrated utility companies and a world leader in wind energy. With a commitment to generate all of our energy from renewable resources and a drive to create the energy infrastructure of the future, we’re at the forefront of the journey to Net Zero and investing over £6m every working day to make this happen. With diverse opportunities across our businesses and a commitment to invest in our own internal talent, ScottishPower can offer people real career opportunities that meet personal and professional goals, in a global organisation.
Inclusion, diversity, and a social purpose are at the heart of everything we do. Together with our values, they bring us together into a stronger, more sustainable business with direct links to the communities we serve. It takes all kinds of people to build a large-scale business like ours, so whatever your background, you’ll fit right in.
ScottishPower is committed to providing reasonable support or adjustments in our recruiting processes for candidates with disabilities, long-term conditions, mental health conditions, or who are neurodivergent or require pregnancy-related support. If you need support, please reach out to careers@scottishpower.com.
Mobility
Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. If/when required, the Company will support the employee with the necessary Immigration requirements.
IMPORTANT
Advert will close at 23:59 GMT the day before Job Posting End Date below
August 3, 2026
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