Senior Marketing Production Executive

Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group’s ongoing progress in communities around the world.

This role is based within Coventry University Corporate Services, a sister company of Coventry University and part of the Coventry University Group.

The Role

The Senior Marketing Production Executive supports the department by managing and coordinating the day-to-day operations and workflows related to the production of digital and print marketing assets and collateral. This includes stakeholder/supplier liaison, work allocation, monitoring and progress recording, as well as working with our project management platform and supporting with our quality assurance processes.

With meticulous attention to detail and an ability to work under pressure, the post holder will work closely with Marketing, Creative, and Content Managers to facilitate the delivery of assets for multiple workstreams / projects from initiation to completion using workflow asset management systems.

Responsibilities include:

• Managing the production interface between creative, content, and marketing distribution teams and business partners/ internal stakeholders
• Day-to-day supervision of all elements of the daily production cycle, content, creative, and other departmental resources to ensure accurate, high-quality client delivery and service to all areas of the Group.
• Working closely with the creative team to schedule daily tasks, pre-planning workload in advance as much as possible, and prioritizing tasks where needed, updating on progress and status.
• Managing workflows through creative and content generation teams, providing Marketing, Creative, and Content Managers with the day-to-day information and advice to prioritize workloads, highlighting and escalating issues where appropriate.
• Managing day-to-day relationships with key suppliers, in particular print, and, where required, working with Managers to seek additional resource through freelance or overspill.
• Ensuring that workflows are documented, briefed, recorded, maintained, and assessed appropriately, to include such areas as job files, resource, supplier, and print sample files, and providing activity reports identifying volume/commissioning/productivity and cost analysis as required.
• Providing excellent customer service to all clients in an effective and efficient manner and responding quickly to internal and client ad hoc requests.
• Checking the quality and integrity of jobs produced to eradicate mistakes by spotting any ambiguities and any problems with sense, spelling, punctuation, grammar, and CMA compliancy. You will also ensure that documents are presented in accordance with brand guidelines and consistency between jobs is upheld.