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About The Role
Uber Eats delivers millions of orders each week across the UK. Behind every delivery lies a sophisticated network of processes and algorithms designed to keep our operations running smoothly. These systems tackle challenges such as determining which merchants to show each customer, assigning the right courier to each order, and dynamically balancing customer demand with courier supply in real time.
In this role within the UK Operations team, you'll be at the heart of solving these complex problems. Leveraging data-driven insights, you'll collaborate closely with cross-functional teams—including Commercial, Finance, Data Science, and Product—to drive operational excellence and deliver an exceptional experience for both customers and couriers.
What You Will Do
- Own key aspects of our UK operations - including courier trip pricing, courier supply management/incentives and delivery experience
- Partner with global product teams to shape, test, and launch new features (e.g. new incentive structures, dispatch algorithms)
- Use data-driven analysis to identify opportunities to improve our operations, and bring these opportunities to life through experimentation and continuous optimisation
- Build and optimise UK marketplace processes to ensure operational excellence (e.g. ensuring we have the right amount of courier supply)
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What you will need
- Quantitative degree in STEM, Economics or similar
- 3+ years experience in operations/ analytics/ product
- Strong commercial mindset with the ability to build compelling business cases to support recommendations
- Robust data analysis and technical skills, including advanced SQL to source data from large, complex data sources
- Able to use Python to perform data analysis (e.g. data manipulation, regression modeling)
- Excellent communication skills (both written and spoken)
- Experience working with a wide range of functional stakeholders (Product, Engineering, Commercial, Finance, Legal)
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
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You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
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