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Senior Mechanic, AD WARRIOR
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Senior Mechanic
Location: Westminster Wheels Shop, London
Salary: £29,000 to £32,000, depending on experience
Vacancy Type: Fixed Term, Full Time, 37.5 hours per week
Closing Date: 4th August 2026
Are you passionate about repairing & upcycling bikes and training new people to join the bike repair workforce. If so, we would like to hear from you.
Westminster Wheels is a community bike shop operated by Groundwork London with support from Westminster City Council and Cycle Confident. We offer excellent service to central London’s cycling community by selling high quality pre-loved bikes and servicing bikes. We encourage more Westminster residents to choose cycling by donating bikes, supporting organisations who lead rides & deliver confidence training, and helping people maintain their own bikes. We nurture new talent for London’s cycle retail sector by offering training and waged work experience.
Groundwork London is a leading social and environmental regeneration organisation working with people living in London’s most vulnerable places. We work to empower, enable and enhance communities.
Westminster Wheels is a community bike shop operated by Groundwork London with partnership support from Westminster City Council and Cycle Confident. Its aims are to:
- Offer excellent service to central London’s cycling community – growing our sales income & diversifying our services, to create a sustainable business.
- Encourage more Westminster residents to choose cycling - providing quality refurbished bikes at low cost and donating free bikes to those on low incomes.
- Nurture new talent for London’s cycle retail sector.
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This post will focus on supporting WW’s Project Manager to achieve these aims.
Key Requirements
Please contact us if you have:
- An industry recognized qualification in bicycle maintenance at Level 2
- Practical experience of working in a busy bike shop
- Good interpersonal skills to meet the needs of customers and trainees alike
- Excellent attention to detail, and the ability to understand and follow bicycle maintenance tasks to agreed standards
- The ability to succeed in a target driven team to achieve contract outputs
- The ability to manage your own outputs whilst contributing to the success of the wider team and project aims
Key Responsibilities & Tasks
Bike Servicing, refurbishment and WW operations
- To support WW senior staff to select bikes for refurbishment and maximise the use of refurbished parts.
- To check and repair received bikes for resale and donation, ensuring they fully meet WW’s safety requirements.
- To diagnose, repair and quality check bike maintenance requests to the quality standards and deadlines set by your line manager.
- Make day-to-day practical decisions on how refurbish and repair bicycles, support customers and share shop cleaning duties.
- To ensure all works and repairs are fully documented, in line with WW’s procedures.
- To fully participate in the clean, safe and efficient running of the workshop and retail shop.
- To liaise with customers:
- On accepting their servicing, ensuring WW fully understands their requirements and they fully understand our offer.
- During, ensure they are kept fully aware of the works WW are proposing, their cost and timescale.
- On collection, ensure they fully understand the works that have been undertaken, and any further considerations.
- To take payments and ensure all transactions are correctly recorded.
- To ensure stock control systems are followed and participate in regular stocktaking.
- To take responsibility for fulfilling fleet management contracts.
- To deliver off site bike repair services, including:
- Dr Bike services
- Planned and reactive fleet maintenance services.
- To manage on-line sales and assist in loading up items and maintaining our on-line product presence.
- On request, to open and close the store, ensuring security alarm and all doors secured.
- Help clean the workshop, showroom, toilets, and kitchen as part of the cleaning rota.
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To Apply
If you feel you are a suitable candidate and would like to work for Groundwork London, please do not hesitate to apply.
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