Royal United Hospitals Bath NHS Foundation Trust
Senior Medical Secretary
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Job Overview
PLEASE NOTE THIS IS AN INTERNAL ROLE FOR EMPLOYEES OF THE RUH ONLY
Senior Medical Secretary – Orthopaedics
We’re looking for an organised, proactive and supportive Senior Medical Secretary to join our Trauma & Orthopaedics team. In this key role, you’ll provide high-quality secretarial support to named consultants while leading and coordinating a team of administrative staff to ensure a smooth, efficient and patient-focused service.
About The Role
- Provide a full medical secretarial service, including audio/copy typing, letter production, diary management and handling calls and enquiries
- Support consultants with meeting preparation, correspondence, patient appointments and clinic organisation
- Act as a central link between the multidisciplinary team, helping maintain excellent patient pathways
- Use and develop departmental IT systems and ensure accurate records and processes
Main duties of the job
Leadership Responsibilities
- Supervise secretarial staff, coordinate workloads and ensure consistent service cover
- Assist with recruitment, induction, appraisals and identifying training needs
- Support performance management and maintain a positive, professional team environment
- Manage office resources, equipment and stationery
RTT & Administrative Expertise
- Act as the administrative lead for RTT, tracking potential breaches and supporting accurate clock-start/stop processes
- Provide training and troubleshooting support to admin staff
- Help drive improvements in office systems and service efficiency
If you’re an experienced medical secretary or administrator looking to take the next step into leadership, we’d love to hear from you.
Working for our organisation
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone’s contribution in supporting the exceptional, person-centred care we pride ourselves on.
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We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks – celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff wellbeing, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial wellbeing. We’ve even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we’re providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Detailed Job Description And Main Responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person specification
Experience
Essential criteria
- Experience of managing administrative staff
- Previous medical secretary experience
Desirable criteria
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- Knowledge of orthopaedics
- Knowledge of RUH IT systems
Written and verbal
Essential criteria
- 2 years of medical secretary experience
Desirable criteria
- 2 years of RUH IT experience
Please note - Due to recent changes in UK immigration and visa rules applicants who do not currently have the right to work in the UK may not be considered unless an alternative right to work solution can be provided. Candidates requiring sponsorship (or will need sponsorship at the end of a current visa e.g. those with graduate visa's) should review the eligibility criteria on the gov.uk website before applying: Prove your right to work to an employer: Overview - GOV.UK
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
This vacancy may close early if we receive a high number of applications. We strongly encourage you to complete and submit your application in good time to ensure it can be considered.
Documents to download
Further details / informal visits contact
Name David Harding-Clark
Job title Specialty manager
Email address david.harding-clark@nhs.net
Additional information
Also contact Alison Coles: alisoncoles@nhs.net
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