Betsi Cadwaladr University Health Board
Senior Medical Secretary & Admin Lead
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Job Overview
We are looking for an enthusiastic, self-motivated, and experienced secretary to provide comprehensive secretarial support to the Urology Clinical Team within the Surgical Directorate. It is essential that applicants possess a high level of sound typing skills, hold a Medical Secretarial Qualification, and qualify for at least RSA Stage 3 (or equivalent).
The successful candidate will be able to work on their own initiative and as part of a team.
The post holder will be able to work within time constraints, meet deadlines, demonstrate good organizational skills, and maintain reliable records.
The post holder will need to have previous Medical Secretary Experience, possess excellent time management skills, be well-organized, and have the ability to prioritize workload demands to meet strict deadlines, while producing work to the highest standards.
The post holder will ensure the delivery of a comprehensive, high-quality medical secretarial and administrative service to the consultant, doctor, junior medical team, and specialist nursing teams, and other health professionals.
The post holder will be responsible for the guidance, supervision, and direction of the admin team, dealing with appropriate day-to-day issues, overseeing the smooth running of the department, and providing support to the line manager.
Main Duties of the Job
The post holder must also have the ability to work both independently and as part of a team, using discretion, judgement, and initiative. Excellent written and verbal communication skills are essential, together with a keen eye for detail, with the ability to process and generate urgent and routine correspondence.
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The Candidates must be able to maintain patient confidentiality and ensure a high standard of customer care at all times. It is essential that the successful candidate has a flexible approach to work, to meet the demands of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our Organisation
If you relish a challenge, have a passion to help others, or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organization in Wales, providing a full range of primary, community, mental health, acute, and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.
Please check your email account regularly. Successful applicants will receive all recruitment-related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favorably than an application submitted in English.
Detailed Job Description and Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
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Person Specification
Qualifications
Essential criteria
- NVQ Business administration L4 or equivalent experience
- City & Guilds (AMSPAR) Level 3 Diploma in Medical administration or equivalent medical secretary experience
- RSA/OCR level 3 or equivalent experience or qualification in typing
- ECDL or equivalent experience
Desirable criteria
- Management qualification or working towards
- NVQ 3 Customer Service
Experience
Essential criteria
- Experience of coordinating administration activities
- Experience of working as a medical secretary
- Experience of organizing workload and people
Desirable criteria
- Previous NHS Experience
Skills
Essential criteria
- Excellent communication skills
- Advanced typing skills
- Will work unsupervised
- Excellent organizational skills
- Will prioritize own workload
- Minute taking experience
Desirable criteria
- None
Knowledge
Essential criteria
- Evidence of Continual Personal development
- Knowledge and ability to use Microsoft Office applications
Desirable criteria
- ESR Self Service (or equivalent experience using it)
- Knowledge of Referral To Treatment process (RTT)
Personal Qualities
Essential Criteria
- Good team working ethic
- Enthusiasm and commitment
- Proactive and positive attitude
- Be innovative to meet the challenges of a changing organization
- Customer focused approach
Desirable criteria
- None
Other
Essential criteria
- If required, be able to travel between sites if relevant to the demands of the post
Desirable criteria
- Welsh speaker
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