Macklin Care Homes | Care Home Group in Northern Ireland
Senior Mental Health Support Worker - Galway Suite Our Ladys
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Job Description
Location: 68 Ard Na Va Road
Can you make a real difference to the lives of others?
At Macklin Care Homes, you will work as part of an award-winning team valued for your contribution, with opportunities for career development, as well as a friendly and rewarding working environment. If you are a compassionate person who cares with heart, we would love to hear from you.
We are actively recruiting a Senior Support Worker. The successful candidate will use their compassion and clinical experience to help deliver exceptional levels of resident care to individuals who have a variety of mental health conditions.
This role is a unique opportunity to make a meaningful impact in the mental health field while working in a supportive and dynamic team.
About The Role
Key Responsibilities:
- Collaborate positively with residents who may present challenges.
- Develop and maintain clear, comprehensive, and resident-accessible care plans.
- Encourage and support residents in managing their medication effectively.
- Assist residents in building their skills and fostering independence.
- Help residents with daily living tasks, including personal care, shopping, and household responsibilities.
- Assist in scheduling and accompanying residents to medical and personal appointments.
- Maintain accurate manual and electronic documentation.
- Ensure adherence to house rules to maintain a safe and secure environment.
- Work effectively as part of a team and independently when required.
- Maintain open and positive communication with colleagues, residents, and visitors.
Essential Criteria
- Previous experience in a mental health environment with the necessary level of care.
- Familiarity with The Mental Health Order (1986) and its practical application.
- Understanding current approaches to mental health care and treatment.
Desirable Criteria
- Strong ability to manage challenging situations constructively.
- Dedication to fostering a supportive and therapeutic environment for residents.
- A proactive approach to promoting resident independence and well-being.
Company Benefits
At Macklin Care Homes, we understand the hard work and dedication that our colleagues bring to their roles, and we are committed to rewarding their efforts with a comprehensive benefits package:
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- Collaborating with an award-winning team with family values.
- A comprehensive paid induction programme.
- A wide variety of training is provided.
- Career development opportunities.
- Flexibility of shifts.
- Employee Assistance Programme.
- Discounted rates at Malone Hotel, Belfast.
- Health and well-being initiatives, including team-building initiatives.
- Free car parking and uniform*
- Incentives for employee referrals* T&Cs will apply.
Ensure your CV is up to date, as this is required for the interview process.
Sponsorship for this role is not offered. Applications requiring sponsorship will not be considered.
Interviews may take place before the job advertisement closes. Submit your application promptly as the role may close early if a suitable candidate is appointed. In addition, we also reserve the right to enhance the criteria at the shortlisting stage.
Successful candidates must be willing to register with NISCC.
An Enhanced Access NI Check will be required for this post. If successful, please be aware that we do have a policy on the recruitment of ex-offenders. As per the Access NI Code of Practice, Macklin Care Homes also has a policy on the secure handling, use, storage, and retention of disclosure information. Copies of these documents, along with the Access NI Code of Practice, are available upon request by contacting the HR Department.
It is Macklin Care Homes' Policy that any existence of a criminal conviction will not necessarily lead to the withdrawal of a job offer, but the failure to disclose all criminal convictions fully and accurately will lead to the withdrawal of a job offer.
We are committed to building a diverse and inclusive team that reflects the communities we serve.
Macklin Care Homes is an Equal Opportunities Employer.
Skills Needed
About The Company
Macklin Care Homes – Caring with Heart for Over 30 Years
For over 30 years, Macklin Care Homes have been dedicated to providing exceptional care. We bring decades of experience, knowledge, and expertise to every individual we support. But we are not just another care home—we are family-first. Everyone who comes through our doors—residents, staff, relatives, and suppliers—is treated as part of one big caring community.
We Proudly Operate Six Care Homes Across Northern Ireland
- Arlington, Our Lady's, and Parkmanor Oaks – Belfast
- Milesian Manor – Magherafelt
- Ratheane – Coleraine
- Leabank – Ballycastle
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Our vision is to make a genuine, positive impact on the lives of people in our local communities. We strive to be the trusted care provider that families choose with confidence. Through dedication, passion, and commitment, we care with heart—creating an environment where people feel safe, loved, and respected.
At Macklin Care Homes, we aim to be the preferred choice in the community—where families know their loved ones are in the best hands.
Company Culture
Make a Real Difference – Join Macklin Care Homes
Do you want to make a genuine difference in the lives of others? At Macklin Care Homes, we are always looking for passionate, caring individuals to join our team—and in return, we will help bring out the very best in you.
As part of our award-winning team, you will be valued for your contribution and supported with opportunities for career development, all within a friendly and rewarding working environment.
Our residents are at the heart of everything we do. We are inspired by their stories, their experiences, and the knowledge that our care truly makes a difference in their lives.
Guided by a strong set of core values, we cultivate a culture of respect, dedication, and compassion. These values ensure that residents and their families remain at the centre of all our efforts.
We are proud of the positive, caring culture we live by every day. If you are compassionate, committed, and care with heart, we would love to hear from you. Join us, and be part of a team that truly makes a difference.
For all recruitment-related enquiries, please contact our Recruitment Team at: recruitment@macklingroup.com
Required Criteria
- Minimum of 2 years' experience working within a Mental Health Unit/Facility.
- Empathetic, patient and compassionate in nature.
- Understanding of types of mental health illnesses and the level of care residents will require.
- Must be in good general medical health.
Desired Criteria
- Level 2 Diploma in Health and Social Care (or equivalent).
- Current and/or previous experience in a Mental Health support role within a Care Home environment.
Closing Date
Monday 31st August, 2026
Contract Type
fulltime
Salary
£15.34 Hourly
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