FCDO Services
Senior Microsoft 365 Engineer
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Senior Microsoft 365 Engineer
Senior Microsoft 365 Engineer
Job Reference & Details
Job reference: 468839 Salary: £48,801 – £53,697 plus:
- Shift allowance
- Location allowance of £1,750
- Range of excellent benefits Location: Based at Hanslope Park, Milton Keynes
- 60% hybrid working
- Free shuttle bus between central Milton Keynes and Hanslope Park
About the Organisation
At FCDO Services we protect the UK’s interests at home and overseas. Our responsibilities include:
- Designing and constructing secure government buildings
- Couriering diplomatic packages worldwide
- Safeguarding government technology
We pride ourselves on people-centred values, emphasising the growth and aspirations of our workforce as equally important as global missions.
About this Role
The Technology and Operations team delivers best-in-class digital solutions for FCDO and UK Government. This role focuses on:
- Innovation in government partnerships
- Cutting-edge technology support
- Cloud-based embassy service enhancements
Join our highly professional team as we shape the next phase of our technological needs.
Key Responsibilities
Technical Leadership
- Manage configuration, deployment, and optimisation of Microsoft 365 services across:
- Exchange Online
- Microsoft Teams
- SharePoint
- Entra ID
- Microsoft Purview
- Wider Microsoft ecosystem
Compliance & Security
- Ensure secure, scalable, and well-governed solutions
- Implement complex organisation-wide changes aligned with:
- Enterprise collaboration
- Identity and security needs
- Productivity platforms
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Problem-Solving
- Identify, diagnose, and resolve technical incidents
- Address repeat issues and propose sustainable remedies
- Develop, review, and maintain technical/functional documentation
Stakeholder Engagement
- Provide specialist advice to internal teams
- Assist in finding technical solutions and process improvements
- Mentor junior team members
- Maintain professional development
- Build strong customer relationships across FCDO
Escalated Support
- Cover on-call duties for up to 7 days per month (Response to urgent, out-of-hours service requirements)
Required Qualifications & Experience
Mandatory Certifications & Qualifications
- Microsoft 365 Administrator Expert (Exam MS-102)
- Certified to Agile methodology level
- ITIL Foundation certification
- Level 3 Information Communication Technician qualification, or equivalent (e.g., Computer Science degree) and relevant practical experience
Core Experience
- Proven success managing a Microsoft 365 environment:
- Collaboration (Teams, SharePoint)
- Identity and security (Entra ID, Purview)
- Cloud migration and optimisation
- Secure environment experience (e.g., enterprise tech in challenging security contexts)
- Familiarity with cloud platforms (e.g., Azure, hybrid environments)
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Soft Skills
- Leadership in high-pressure environments
- Strong performance-reporting skills
- Numeracy and analytical problem-solving
- Ability to work in ITIL-based operational frameworks
Preferred
- Experience within Government IT sectors
- Certifications in Cloud technologies (e.g., Azure, Microsoft certifications)
Benefits
FCDO Services offers:
Compensation & Pension
- Competitive salary package
- Civil Service pension scheme
- Generous holiday entitlement
Flexible & Supportive Space
- On-site gym
- Nursery
- Café & restaurant
Mobility Assistance
- Interest-free loans for bike leasing
- Concessionary season ticket loans
Learning & Development
- Training opportunities for continuous professional growth
Security Clearance
Applicants must successfully complete a Security Check (SC) before starting. The process will be facilitated upon offer.
Visit fcdoservicescareers for details.
Additional Notes
- Closing date: Applications must be submitted by 11:55pm on Tuesday 14th July 2026.
- Culture: We believe in diversity and inclusion, supporting staff with:
- Disability Confident designation
- Carer-friendly practices
Contact & Next Steps
For further details, visit fcdoservicescareers.co.uk.
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