Capco
Senior Microsoft Dynamics Architect
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Lead Microsoft Dynamics Solutions Architect
Location: London (Hybrid) | Practice Area: Technology & Engineering | Type: Permanent
Who are Capco Architects?
We are a team of curious, lifelong learners passionate about new technologies and their ability to tackle today’s business challenges. Confident yet modest in approach, we adopt a proactive, innovative, and flexible mindset. Coaching our junior architects through their work is central to our culture—teaching as we build and empowering the next generation of technical leaders.
The Role
We seek a Senior Dynamics Architect with deep expertise in Microsoft technologies to drive impactful solutions in financial services. This position allows shaping next-gen customer and business platforms using D365, Power Platform, and Azure.
As the leader, you’ll:
- Design and oversee D365 solutions for enterprise environments.
- Provide technical authority, mentorship, and delivery governance.
- Collaborate in a supportive, outcome-driven environment.
What You’ll Do
- Architect and lead end-to-end D365 Customer Service deployments.
- Translate business requirements into scalable technical designs using the Microsoft ecosystem.
- Build robust integration systems (Active Directory, Exchange, etc.).
- Apply Power Platform tools (AI Builder, Power Automate, Dataverse).
- Guide junior engineers/architects while ensuring technical excellence.
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Required Skills & Experience
Key qualification areas:
- In-depth expertise in D365 Customer Service and Microsoft cloud services (Azure).
- Proven track record designing business process integrations, case management, SLA handling, and routing.
- Proficient in Dynamics/Power Automate connectors and configuration best practices.
- Understanding of financial services processes, especially in capital markets and back-office operations.
- Strong communication skills, with experience presenting to stakeholders and clients.
Bonus Points
- Experience leading delivery governance for large-scale projects.
- Hands-on AI Builder experience (including entity extraction/classification).
- Dataverse implementation in complex enterprise environments.
- Ability to build proof-of-concept (PoC) demos and engage with clients at senior levels.
- Background in agile consulting and client-facing technical leadership.
Why Join Capco?
Impact & Culture
- Drive high-impact digital transformation solutions for Tier 1 financial institutions.
- Thrive in a flat, collaborative consultancy with an entrepreneurial spirit.
Growth & Learning
-Uniquely access continuous learning opportunities—40+ hours of training annually. -Assigned a Business Coach from day one for personalised career guidance.
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Wellbeing & Benefits
Our benefits are tailored to support all life stages:
✅ Core Benefits
- Discretionary bonus
- Competitive pension
- Comprehensive health and life insurance
- Critical illness cover
✅ Mental Health Support
- CareFirst support
- Unmind & Aviva workshops
- In-house first aiders
✅ Family-Friendly Policies
- Maternity, adoption, shared parental leave
- Paid leave for:
- Sickness
- Pregnancy loss
- Fertility treatment
- Menopause
- Bereavement
✅ Care Coverage
- 8 complimentary backup care sessions (childcare/eldercare emergencies).
✅ Flexible Perks
- 5 weeks annual leave (ability to buy/sell days).
- Healthcare (including online GP access).
✅ Additional Perks
- Wellbeing: Gympass (powered by Wellhub), health/mobile insurance
- Beauty: Season Ticket Loans, Tastecard, Cycle to Work scheme
- Personal: Dental insurance (up to £230/year coverage)
Inclusion & Equality
At Capco, we champion inclusive recruitment and will adapt processes to ensure they are accessible. You’re invited to be your authentic self—we celebrate individuality and collaboration to drive innovation.
Scam Awareness
Capco advises verifying identities before engaging in recruitment discussions. All correspondence comes via a Capco recruiter. Always confirm legitimacy.
Join us in shaping the future of digital financial services. Apply today.
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