THG
Senior National Account Manager (B2B) - Myprotein

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About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands—such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty—form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re supported by a team of over 2,500 people who work together, lead by example and think big.
Role: Senior National Account Manager
Brand / Business Unit
B2B (Offline Retail)
Reporting To
B2B Sales Director
Location
Manchester (Hybrid), THG ICON 1, WA15 0AF
About THG Nutrition
THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world’s largest online sports nutrition brand, along with its family brands: Myvegan, Myvitamins, and MP Activewear. Our brands and people exist to break boundaries, powering and empowering those who want more.
Why be a Senior National Account Manager at Myprotein?
Ready to take your career to the next level with one of the world’s leading sports nutrition brands? As a Senior National Account Manager for UK Retail at Myprotein, you’ll play a vital role in driving high-growth opportunities across top-tier grocery customers. Key responsibilities include:
- Managing a high-value P&L
- Shaping B2B retail strategy
- Unlocking new opportunities in a fast-paced environment
This isn’t just a role—it’s a chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition.
Responsibilities
You will:
- Manage a dedicated portfolio of UK Grocery accounts, ensuring profitability, customer satisfaction and achievement of individual growth targets.
- Take full ownership of delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels.
- Continuously assess the customer product mix to improve profitability (PPU), incorporating initiatives like marketing, complexity reduction, and cost-optimised product recommendations.
- Develop and maintain customer joint business plans, ensuring alignment with business priorities.
- Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising high-volume, profitable SKUs.
- Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results in a complex, matrix environment.
- Maintain forecast accuracy in line with account targets, collaborating with demand planners to meet Category Share of Large (CSL), stock principles, and supporting the financial planning cycle.
- Conduct annual reviews of customer account plans as part of the budgeting process.
- Implement and evaluate agreed promotional plans within trade investment budgets for maximum ROI on promotional spend, ensuring data-driven decisions.
- Provide accurate rolling monthly sales forecasts and deliver/ refine a monthly demand plan.
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Requirements
We’re looking for candidates with:
- 5+ years of experience in Account Management, ideally within the Food & Beverage or Grocery Retail sector.
- A strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth.
- Knowledge of or genuine interest in sports nutrition, health, or wellness products.
- Excellent communication skills, with the ability to influence both internal and external stakeholders.
- Strong analytical and problem-solving skills, including confidence in using data to drive decisions.
- The ability to manage multiple projects and priorities in a fast-paced, dynamic setting.
- A collaborative and relationship-focused approach, with a track record of building and maintaining critical partnerships.
- A proactive, solutions-oriented mindset with a drive to lead initiatives and take ownership.


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Benefits
Career Development
- Access to bespoke development programmes, designed and delivered by our in-house L&D team.
- Join our upskilling programme, led by an industry-leading training provider.
Enhanced Leave
- 25 days annual leave + bank holidays.
- Your birthday off? Of course—enjoy a day free!
- Enhanced maternity/paternity pay, tiered by length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days of leave each year.
- Unlock 2 days volunteer leave after 12 months.
Wellbeing Support
- Access to on-site or virtual GP appointments.
- 24/7 Employee Assistance Programme (EAP), provided by Bupa.
- A state-of-the-art on-site gym.
- Access to our in-house physiotherapy services.
Other Perks
- Save up to 12% on tech purchases via our salary sacrifice scheme.
- A subsidised bus pass between Manchester City Centre and the ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop and barber.
- Earn up to £1,000 by referring a successful candidate.
- Celebrate milestones with anniversary gifts after 5 and 10 years with us.
Our Commitment to Diversity & Inclusion
THG is an equal opportunities employer. We are proud to create a diverse and inclusive workplace that allows everyone to thrive.
We strongly encourage applications from all backgrounds and identities.
THG is Disability Confident Committed. Should you require support or accommodations during the recruitment process, please contact us to discuss adjustments. (No need to disclose personal conditions—let us know what adjustments work best for you.)
Next Steps
If you’d like further information or need assistance to make adjustments to our recruitment process, please contact us at talent@thg.com.
(If you would like to consider our applications further but have not received a response within 14 days, our Talent Team is happy to help.)
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