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THG

Senior National Account Manager (B2B) - Myprotein

Manchester
Posted 20 days ago
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About THG

We are THG, a global e-commerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we’re powered by a team of over 2,500 people who work together, lead by example, and think BIG.

With us, you’ll go further, faster. What are you waiting for?


Role: Senior National Account Manager

Brand / Business Unit: B2B (Offline Retail)

Reporting to: B2B Sales Director

Location: Manchester, THG ICON 1, WA15 0AF (Hybrid)


THG Nutrition

THG Nutrition is home to some of the best-loved and most trusted names in wellbeing and nutrition, including Myprotein, the world’s largest online sports nutrition brand, and its family of brands: Myvegan, Myvitamins and MP Activewear. Our brands and people exist to break boundaries; to power and empower those who want more.


Senior National Account Manager at Myprotein

Ready to take your career to the next level with one of the world’s leading sports nutrition brands? As a Senior National Account Manager for UK Retail at Myprotein, you’ll play a key role in driving high-growth opportunities across top-tier grocery customers.

You’ll be responsible for a high-value P&L, shaping the B2B retail strategy and unlocking new potential in a fast-paced, performance-driven environment. This is your chance to make a real impact on a brand at the forefront of health and wellness, backed by the scale and innovation of THG Nutrition.


Key Responsibilities

  • Manage a dedicated portfolio of UK Grocery accounts, ensuring company profitability, customer satisfaction, and achievement of individual growth targets.
  • Take full ownership for delivering key commercial objectives within assigned customer(s), aligning activities with the overall business strategy through proactive relationship management at multiple stakeholder levels.
  • Continually assess the customer product mix to improve profitability (PPU), incorporating marketing initiatives such as complexity reduction and cost-optimised product recommendations.
  • Develop and maintain customer joint business plans where relevant, ensuring alignment with business priorities.
  • Lead negotiations with buyers to secure optimal distribution levels and fixture space, prioritising the most profitable and high-volume SKUs.
  • Manage customer and internal relationships across multiple departments (commercial, technical, product development) to achieve results within a complex matrix environment.
  • Maintain forecast accuracy in line with account targets, collaborating with the demand planner to implement changes that support CSL (Customer Service Level) and stock targets, while feeding into the company’s financial planning cycle.
  • Conduct annual reviews of customer account plans as part of the budgeting process for the upcoming year.
  • Implement agreed promotional plans within defined trade investment budgets, evaluating effectiveness to ensure maximum ROI on promotional spend.
  • Provide accurate rolling monthly sales forecasts to the business.
  • Deliver and refine an accurate monthly demand plan.

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Required Skills & Experience

  • 5+ years of experience in Account Management within the Food & Beverage or Grocery Retail sector.
  • Strong understanding of the UK retail landscape, with a proven track record of delivering commercial growth.
  • Knowledge or genuine interest in sports nutrition, health, or wellness products.
  • Excellent communication and presentation skills, with the ability to influence internal and external stakeholders.
  • Strong analytical and problem-solving abilities, with confidence in using data to drive decisions.
  • Ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
  • Collaborative and relationship-focused, with experience building and maintaining key customer partnerships.
  • A proactive, solutions-oriented mindset with the drive to take ownership and lead initiatives.

Why Join THG?

Career Development

  • Access bespoke development programmes designed and developed by our in-house Learning & Development team.
  • Develop your expertise through an upskilling programme delivered in partnership with an industry-leading training provider.

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Enhanced Leave

  • 25 days annual leave plus bank holidays.
  • Birthday off on us!
  • Enhanced maternity and paternity pay.
  • Up to 10 days compassionate leave.
  • Buy back up to 3 days per year.
  • Unlock 2 days volunteer leave after 12 months.

Wellbeing Support

  • Access face-to-face and virtual appointments with our in-house GP.
  • Access to our 24/7 Employee Assistance Programme (EAP), provided by Bupa.
  • State-of-the-art on-site gym.
  • Access to our on-site physiotherapy services.

Other Perks

  • Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
  • Subsidised bus pass from Manchester City Centre to our ICON office.
  • Up to 50% staff discount on THG brands.
  • On-site staff shop.
  • Access to on-site barber.
  • Referral scheme: Refer a successful candidate and get up to £1,000.
  • Anniversary gifts for service milestones of 5 and 10 years.
  • Equal opportunities employer.

Diversity & Inclusion

We’re committed to creating a diverse and inclusive workplace that allows everyone to thrive, and strongly encourage all candidates from all backgrounds and identities to apply.

Support Availability

Please email talent@thg.com if you require any additional support or need adjustments to the recruitment process. You don’t need to disclose your disability or condition; simply communicate what support you need.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments needed.

THG is committed to diversity & inclusion and welcomes applications from all sections of the community.

Application Timing

Because of the high volumes of applications, responses may take up to 14 days. If you haven’t heard from us within that time or have questions, contact our Talent team for further discussion.

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Skills

Account Management
Food & Beverage
Grocery Retail
Communication
Presentation Skills
Analytical Skills
Problem-Solving
Data-Driven Decisions
Project Management
Relationship Building
Customer Partnerships
Negotiation
Sales Forecasting
Promotional Planning
Collaboration
Solutions-Oriented Mindset

Location

Manchester, England, United Kingdom

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